Radosław Chalecki

Experience

• 

  Grupa GPEC

  Jun 2006 - Aug 2022

  * Provide IT Expertise in Managing Infrastructure and Applications* Second line Support (Infrastructure and Applications)* Leader of a new Infrastructure and Security implementations * Managing a team of IT Support (II line/Operations)* Implementation of ITIL processes (ChM, MI)* Supervision of the stability and security of the IT environment* Support in implementation of IT Strategy* The conduct and implementation of IT infrastructure deployments * Managing a team of IT Support (II line/Operations)* Implementation of ITIL processes (ChM, MI)* Supervision of the stability and security of the IT environment* Support in implementation of IT Strategy* The conduct and implementation of IT infrastructure deployments * Managing a team of support (I and II line support) in terms of IT Infrastructure and Applications* The implementation of ITIL processes in an organization (I, AM, SR, PM)* Co-operation in creation and implementation of new IT Strategy * VMware ESX Administrator* Domain and Exchange Administrator (Win2003)* LANDesk Administrator (Landesk 9.0)* Network Administrator* Helpdesk * other

  • Cybersecurity Coordinator

    Dec 2021 - Aug 2022

  • Acting IT Operations Team Manager

    Dec 2021 - Aug 2022

  • SENIOR IT ADMINISTRATOR

    Oct 2015 - Aug 2022

  • ACTING COOORDINATOR OF THE IT ADMINISTRATORS TEAM (IT OPERATIONS)

    Nov 2017 - May 2018

  • COOORDINATOR OF THE IT ADMINISTRATORS TEAM (IT OPERATIONS)

    Oct 2014 - Sept 2015

  • IT SERVICE MANAGER (OPERATIONS MANAGER)

    Sept 2010 - Sept 2014

  • IT Specialist

    Jun 2006 - Oct 2010
• 

  ERGO Technology & Services

  Sept 2022 - now

  IT Service Manager / Menedżer Usług IT

  * Delivering IT Services to the Customer (Infrastructure Services)* Ensuring Service Level Agreements (SLAs) are being met* Planning and reviewing service budgets* Designing support processes and activities* Capacity and Performance Manager for IT Infrastructure