Duncan Anderson

Experience

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  Odic Environmental & Energy

  Mar 2007 - Feb 2015

  Business Development Manager/Trainer

  Fostered and developed new and existing commercial banking relationships. Formulated and applied internal processes to maximize efficiency. Directed training, mentoring, and recruitment procedures. Reviewed, updated, and implemented environmental due diligence policies and procedures. Communicated with clients, responded to queries, and addressed concerns promptly.• Effectively increased territory revenue and profitability through value-based marketing strategies and proposals.• Successfully owned 100% of client relationships from on-boarding, training, support, and renewal.• Developed key book of business through consultative relationship building and growing territory sales volume by 105% within first year.• Successfully maintained steady revenue growth of 15% per year. Show less

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  TheBestNotary.net

  Feb 2015 - Jan 2022

  Business Coach/Strategic Planner/Board Advisor

  Leadership coaching, strategic planning, and operations support. Liaise with the Founder/CEO to set goals and implement strategic initiatives. Collaborate with distribution sales and marketing teams to design development plans. Foster and develop positive professional relationships with key stakeholders in addition to formulating training, mentoring, and onboarding procedures.• Successfully assisted Founder/CEO to launch subscription based revenue model, doubling sales within one year.• Liaised with Founder/CEO to establish company core values and outline positive culture to attract employees. Show less

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  The ASK Method Company

  Sept 2018 - Dec 2022

  Coaching Program Manager

  Spearhead program management procedures and coordinate workflow of distributed teams from remote location. Direct hiring, onboarding, training, mentoring, and coach development procedures. Formulate and implement standard operating procedures to maximize efficiency. Oversee employee and member retention, platform automations, and leadership development programs. Liaise with leadership, discuss strategy, and implement initiatives. Communicate with team members and foster positive professional relationships.• Built and led team of 10+ world class business coaches and support staff.• Successfully increased memberships from 175 to 500+ and contributed to the increase of revenue to $4M+ during launch.• Formulated and implemented on-boarding initiatives to accommodate 200+ new members during launches.• Improved member engagement by 75% while reducing churn by 50%.• Developed coaching team from zero to 12 coaches while assisting staff with less than 10% turnover rate.• Created, developed, and implemented on-boarding initiatives and learning strategies for customers and employees. Show less

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  Marlow

  Jan 2022 - now

  Leadership and Development Coach

  Leadership coaching for managers and directors across industries with various mid-sized organizations. Document and maintain records of coaching sessions, performance reviews and skills assessments, prototyping action steps and creating development plans.

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  Live Your Message

  Apr 2023 - now

  Program Manager

  Managed a 12-month Momentum coaching program with the mission of creating an exceptional student experience. Delivered on-brand communication with students while increasing student multi-year re-enrollment. Continually developed processes for smooth program delivery while managing all aspects of quarterly live virtual events.• Ensured seamless delivery of program components, including onboarding, emails, calls, membership sites, social media communities, physical gifts, virtual workshops, retreats, coaching team coordination, and more.• Managed projects and administrative tasks for weekly workshops and events.• Executed program delivery decisions and suggestions based on student engagement, completion rates and profitability metrics.• Proofread and QA'd all membership site content, links, emails, social posts, and other student-facing messaging, paying meticulous attention to detail.• Worked cross-functionally to maintain student engagement throughout the program.• Demonstrated objectivity, resourcefulness, and clear leadership in a fast-paced team environment.• Implemented gamified learning strategies, such as leaderboards and competitions, to keep students engaged and on track.•Managed and motivated a team to deliver an exceptional student experience, driving student results, retentions, and re-enrollments.•Utilized project management software, Google Suite products and reporting dashboards with efficiency and accuracy.•Proactively solved problems with a solution-focused, growth mindset and experimental approach. Show less