RAFAEL MAGALLANES

Experience

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  BT

  Apr 2008 - Dec 2010

  Junior Operator

  - Customer Support to network users on their different platforms.- Monitor and manage the different satellite and terrestrial platforms (Frame Relay, NMS Viasat, Hughs Vsat)- Configuration and installation of equipment to be activated in the NOC (Satellite Modems Comtech, EF Data, Radyne, Router Cisco Series 900)- Detection and analysis of problems in the satellite spectrum in different bands (Ku, C)- Coordination of technical assistance with contractors to resolve failures.- Support to the project department for the start-up of services. Show less

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  Telecomunicaciones Bantel

  Dec 2010 - Dec 2012

  NOC Support Operator

  -Technical support for new projects on any of the platforms, either for new services or improvements to them.-Execution of tasks of Customer support, monitoring, configuration, management and resolution of failures for the different communication platforms TCP / IP, Frame Relay, ATM, ISDN, data switching, VSAT iDirect, SCPC Hughes.

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  CANTV

  Dec 2012 - Aug 2022

  Materials Planning Consultant

  - Attention to user requirements in request for materials.- Analysis of the behavior of Inventory materials, forecast of material coverage according to inventory in warehouses, orders in transit, user needs and order points.- Using SAP/R3 for generate reports of inventory, Module: Material Master.-Support and attention to users of the different units of the corporation in relation to material requirements.-Meeting with different material suppliers to define requirements and delivery times to comply with the company's operational plans. Show less