Paige Johnson, LPN

Experience

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  Carrollton OB & GYN

  Jun 1997 - May 2000

  LPN
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  West Carroll Family Healthcare

  May 2000 - May 2003

  LPN
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  Center For Allergy and Asthma

  May 2003 - Jun 2007

  Clinical Nursing Manager / IT

  EMR/IT: February 2006-June 2007- Worked with Midmark Diagnostics - troubleshooting and solving spirometry problems with configuration and settings; troubleshooting hardware / software conflicts.- Trained new users in GE Centricity Practice Management application, Logician and Docutrak.- Assisted on the implementation team to ensure success for Logician.- Create and edit letters/templates within Logician and Visual Form Editor. LPN: May 2003-June2007- Patient Appointment Work-Ups: chief complaints, vital signs, updated patient medical history.- Performed Pulmonary Function Test.- Set up nebulizer treatments.- Scratch/Prick and intradermal testing for environmental allergies.- Scratch/Prick testing for food allergies.- Administered injections.- Immunotherapy. - X-Rays.- Preparation of allergy injections.- Ordering allergy serum for testing and mixing of injection.- Phoned in patient prescriptions as well as electronic prescriptions.- Patient Education.Front Office: 2004-June2007- Practice Management: check-In/check-out, scheduling and confirming appointments, posting charges / payments.- Patient Financial Services.- Paper Chart Management.Nursing Manager: 2004-February 2006- Managed nursing staff – consisted of 2 RN’s and 5 LPN’s.- Coordination of 2 satellite office opening.- Coordinated Health Fairs with Tanner Medical Center.- Supply management.- Conducted interviews for new hires.- Trained new clinical staff.- Reviewed charts and missed charges. Show less

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  Higgins General Hospital

  Jan 2007 - Mar 2008

  LPN

  LPN

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  Greenway Health

  Jun 2007 - Apr 2014

  Understanding business change needs, assessing the impact of those changes, capturing, analyzing and documenting requirements and then supporting the communication and delivery of those requirements with relevant parties. - User Experience Team: Created and Updated documentation for internal and external users for clinical projects; worked with QA in testing of clinical projects; - Participated in alpha and beta testing.- Provided support for early adopter clients during the beta phase of Surescripts implementation. - Production Team: Level IV support within the PrimeSUITE application clinical focused. - Product Specialist in PrimeSUITE ePrescribe- Clinical analyst on ePrescribe project team; assisted in design, implementation, documentation, testing, certification and training & support of internal and external users.- SQL queries.- Participated in daily stand up/Scrum meeting and bi-weekly sprint planning meetings using the Agile Method Show less Provides technical support for application software, operating systems and integrated 3rd party products to end-users and resellers via telephone and remote connectivity. Manages progress toward results and documents customer communication throughout the “life-cycle” of a reported issue, supporting a fast-paced, metrics-driven in a customer contact center.• Level I-III support troubleshooting and solving problems within the PrimeSUITE application.• Clinical Training for new employees.• Mentor to new employees.• Specialized in ePrescribe – worked with Dr First on any issues or problems in our production environment.• Installation of ePrescribe on servers.• Assisted in client workflows and training for clinical application.• Customer Support to include answering telephones and working for a first call resolution. Show less

  • Clinical Senior Business Analyst

    Aug 2012 - Apr 2014

  • Clinical Ancillary Manager

    Sept 2009 - Aug 2012

  • Clinical Support Analyst

    Jun 2007 - Aug 2012
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  Tanner Health System

  Apr 2014 - Jun 2015

  Application Engineer II

  Application Engineer II: Responsibility for HIE but primarily focused on Patient Portal implementation during this time and worked closely with multiple groups to implement a successful portal. Analyst Expert: Patient Portal, Secure Electronic Messaging, View / Download and Transmit CCD'sTroubleshooting: Reviewed HL7 messages for ADT's and CCD's to make sure that messages were making it from Hospital / Clinic to CEP to Patient Portal. Worked through any issues that may have presented to see who needed to further investigate the issue. This was used to make sure meaningful use was not negatively impacted and that patients were seeing their documets. Meetings: Conducted and assisted in project meetings by coordinating all users and support personnel.Implemented: Patient Portal in 3 hospitals and 30+ clinicsQA: user acceptance testing, writing possible defects and verifying with vendor, creating test cases for Paient Portal, Secure Electronic Messaging, and V/D/T CCDCorepoint: Troubleshooting, reviewed and checked HL7 messages for ADT's and CCD'sTraining: Patient Portal Workflows, Secure Electronic Messaging, V/D/T of CCD'sMentor: Interns and New EmployeesChange Control: Participated in Change Control meetings as well as submitted a change request when needed for Patient Portal and HIE for upgrades and break fixes. Show less

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  VL7 Solutions

  Mar 2015 - Mar 2016

  Contractor: Clinical Specialist

  Assist customers in a variety of clinical needs related to PrimeSUITE.

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  CCM Navigator

  Jul 2015 - Mar 2016

  Contractor: Clinical Specialist

  Primarily responsible for proving care management and care coordination for senior patients; Services that are provided are not face to face and are via phone. Chart review to determine if patient is eligible for annual wellness.Conduct Annual Wellness InterviewsCMS regulatory knowledgeAssist patients in recognizing and removing barriers in care to improve overall health outcomes.Conduct initial patient care gap analysis and complete client care-plan assessments. Work to develop patient health goals. Assist in onboarding new clientsDocumentation QA and working with development to correct defects. Show less

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  Tanner Health System

  May 2016 - Jun 2018

  Post Surgical / Orthopedic Nurse

  Receive patients from PACU and monitor post op vitals closely. Manage post surgical joint replacement. Manage pain effectively. Teach Joint Academy class.

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  Tanner Medical Group

  Jun 2016 - Jan 2021

  Patient triage, testing for Strep, Flu and Mono, Injections/Immunizations: IM, Sub Q and Intradermal, Urinalysis, Splint Cast, Vision Screens, Schedule Patient Referrals,

  • Clinical Coordinator

    Jul 2019 - Jan 2021

  • Staff Nurse

    Jun 2016 - Jan 2021
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  Tanner Medical Center

  Jan 2021 - Feb 2023

  EPIC Ambulatory Principal Trainer & Community Connect Workflow Analyst
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  Tanner Health System

  Feb 2023 - now

  Epic Ambulatory Analyst & Willow Ambulatory