Rohan Gera

Experience

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  SaiConsultants

  Jul 2015 - Dec 2016

  Client Relationship/Business Development & Social Media Marketing (Including Digital)

  • Developed client proposals and present at stakeholder meetings• Generated new business for the firm via cold calls, in person visits, referrals from contacts and networking on social media.• Managed all clients information and leveraged various communication channels in touch with clients to get more sales, increasing organization revenue by 37%.• Played a key role in Sales & brand promotions through effective campaigns Established relationships with online communities by identifying key• Created relevant tagging & content for Facebook/ LinkedIn Ads for SaiConsultants• Strengthened client relationships through 10 - 12 weekly on-site client visits to better understand client culture.• Identified, evaluated ad monitored social media channels for organizations Created and Managed all Social Media Profiles and managed all accounts on Facebook, YouTube, LinkedIn, Twitter, Tumblr, Pintrest, Instagram, Blogger, etc. Assisted in Email Marketing, Newsletters, Online Campaigns and Ads.• Assisted Customers to overcome Technical issues and also account related issues.• Brand promotion through Facebook, YouTube, LinkedIn, Twitter, Tumblr, Pintrest, Instagram, Blogger, etc• Established relationships with online communities by identifying key influcences.• Helped in organizations Sales & brand promotions through effective campaigns• Identified, evaluated ad monitored social media channels for organizations benefits• Assisted in moderating forums, replying customer queries and managing client communication on all social platforms• Managed all clients information and leveraged various communication channels in touch with clients. Show less

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  EXL

  May 2017 - Nov 2017

  Customer Service Associate

  • First point of escalation for customer concerns of British Gas relating to issues• Work on Agent Workbench and SAP Software’s to manage customer details• Provide extremely timely response/resolution to technical inquires• Provides resolution results within established Service Level Agreement Guidelines• Awareness of Customer business priorities & key events• Provides proactive Issue Status updates to required parties

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  Info Edge India Ltd

  Feb 2018 - Mar 2019

  Senior Executive-Recruitment Strategist - NaukriPremium (Jobs for IIT/IIM Graduates)

  NaukriPremium is an exclusive job portal for IIT/IIM/ XLRI/ISB and other Tier 1 Graduates.Leading organizations like Pepsico, Walmart, American Express, Goldman Sachs, JPMC, Citi Bank, Nestle, Adobe, Accenture, Black Rock, McKinsey & Co., GE, PWC, KPMG, GSK, Genpact, Reliance Industries, Aditya Birla Group, Tata’s, Flipkart, Amazon, Deloitte, Capgemini, IBM, Airtel, Novartis, Cisco, HP, Samsung, Luxottica, Yahoo, Microsoft, GM, Volkswagon, Maruti Suzuki India Limited, L&T, Morgan Stanley, Intel, AMD, Shell, etc. use the site for closing mandates from Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and Operations.I work as a Recruitment Strategist specializing in sourcing for jobs that require premium institute pass outs and would like to connect with you and share relevant openings. Show less

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  BigShyft

  Apr 2019 - Aug 2021

  Senior Consultant

  Team David/BigShyft.com is a personalized job search assistant. It is launched under the House of InfoEdge that incorporates brands like Naukri.com, 99acres.com. Shiksha.com, Jeevansathi.com and many more. Team David is the end-to-end recruitment process that helps premium candidates to get connected directly with the recruiters on-board.

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  Avalara

  Apr 2022 - now

  Talent Acquisition Partner