Jindrich Repka

Customer Service & IT Director

715 followers

South Moravia, Czechia

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Timeline
About me
SAP Quality Manager
Education
- Masarykova univerzita
  1995 - 2003
  Mgr. Mathematics and Economy
Experience
- ALD Automotive
  Aug 2000 - Mar 2006
  Customer Service & IT Director
- Dimension a.s.
  Apr 2006 - Sept 2007
  Operations Director
  Overall responsibility of customer care, IT, operations in holding (5 companies in total)
- SAP
  Sept 2007 - now
  Covering CEE region- promoting SAP as Quality Brand- preventing critical situations- handling of escalations Working on Data Migration projects as project lead.Consulting with customers deliveries and settings of their new system.Certified by the Krauthammer International programm LIFE ++ for managers and team leaders.Certified for SAP Business By Design.
  - Quality Director CEE
    Nov 2021 - now
  - Senior Support Advisor
    May 2010 - Nov 2021
  - Global Escalation Manager @MCS
    Mar 2017 - Dec 2017
  - Project Consultant Service&Support
    May 2009 - May 2010
  - Service Advisor
    Sept 2007 - Feb 2010
Licenses & Certifications
- ITIL(R) V3 Foundation Certificate in IT Service Management
  QA Ltd, The Office of Government and Commerce (OGC)
  Aug 2011
- SAP Leonardo Machine Learning Foundation
  SAP
  May 2018
  View certificate
- Generative AI at SAP
  SAP
  Mar 2024
  View certificate
- Key Technical Topics in a System Conversion to SAP S/4HANA
  SAP
  Nov 2019
  View certificate
- System Conversion to SAP S/4HANA
  SAP
  Mar 2019
  View certificate
- Developing Business Acumen
  LinkedIn
  Aug 2021
  View certificate
- Sales Skills 2020 - Outcome-Based Customer Engagements
  SAP
  Sept 2020
  View certificate