
Sarah Stacey
HR Manager - Customer Centre

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About me
Director HR Business Partnering & Employee Relations at NATS
Education

Thames Valley University
1990 - 1992Post Graduate Diploma in Personnel Management Human Resources Management and Services
University of Warwick
1986 - 1989Ba (Hons) English 2:1
Experience

Thames Water
Sept 1989 - Oct 1995HR Manager - Customer CentreVaried roles at Thames Water - joining in 1989 as a Graduate Recruit

The Automobile Association
Oct 1995 - Jun 2000A Buiness Partner for management teams in developing business foccused development interventions, team building activities and change management.A practictioner for 'Business as unusual' a change programme for those experiencing Mergers and Aquisitions at the sharp end. Part of an amazing female management team that created an insourced call handling business at the AA, transforming both efficiency and customer service.
Management Development Manager
Nov 1998 - Jun 2000HR Manager - Call Handling
Oct 1995 - Nov 1998

Centrica
Jun 2000 - Nov 2004Senior HR Business PartnerVarious senior HR Roles within Centrica and British Gas

The AA
Nov 2004 - Jan 2008Head of HR (Road)Leading the Road HR function through a period of transformational change within the AA, delivering extensive operational improvements and step changes in productivity across the patrol force.

NATS
Jun 2008 - nowNATS Services is the commercial arm of the NATS Group, operating the non regulated and commercial business within the UK and overseas.The HR Director Services role: responsible for the delivery of strategic HR within the commercial business managing a team of HR Business Partners responsible for UK Airport operations, International Activity, Engineering Services, NATS Consultancy, Information and Defence businesses. Developing innovative HR solutions that support NATS growth activities, ensuring that HR interventions are leading the development of a culture that is more innovative and customer focussed. Show less
Director- HR Business Partnering & Employee Relations
Nov 2022 - nowDirector HR Business Partnering
Sept 2015 - nowPeople Services Director
Jan 2014 - Sept 2015HR Director - Services
Jun 2008 - Dec 2013
Licenses & Certifications

Fellow of the Chartered Institute of Personnel
CIPD- View certificate
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MHFA Lite
Mental Health First Aid England (MHFA) Community Interest CompanyJul 2016
Honors & Awards
- Awarded to Sarah StaceyExcellence In Business Partnering Personnel Today 2007 Personal winner
- Awarded to Sarah StaceyHR Execellence Awards HR Magazine 2006 Winner 'Change & Overall HR Exellence
- Awarded to Sarah StaceyHR Impact Personnel Today 2006 Winner
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