Sarah Stacey

Sarah Stacey

HR Manager - Customer Centre

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location of Sarah StaceyBasingstoke, England, United Kingdom

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  • Timeline

  • About me

    Director HR Business Partnering & Employee Relations at NATS

  • Education

    • Thames Valley University

      1990 - 1992
      Post Graduate Diploma in Personnel Management Human Resources Management and Services
    • University of Warwick

      1986 - 1989
      Ba (Hons) English 2:1
  • Experience

    • Thames Water

      Sept 1989 - Oct 1995
      HR Manager - Customer Centre

      Varied roles at Thames Water - joining in 1989 as a Graduate Recruit

    • The Automobile Association

      Oct 1995 - Jun 2000

      A Buiness Partner for management teams in developing business foccused development interventions, team building activities and change management.A practictioner for 'Business as unusual' a change programme for those experiencing Mergers and Aquisitions at the sharp end. Part of an amazing female management team that created an insourced call handling business at the AA, transforming both efficiency and customer service.

      • Management Development Manager

        Nov 1998 - Jun 2000
      • HR Manager - Call Handling

        Oct 1995 - Nov 1998
    • Centrica

      Jun 2000 - Nov 2004
      Senior HR Business Partner

      Various senior HR Roles within Centrica and British Gas

    • The AA

      Nov 2004 - Jan 2008
      Head of HR (Road)

      Leading the Road HR function through a period of transformational change within the AA, delivering extensive operational improvements and step changes in productivity across the patrol force.

    • NATS

      Jun 2008 - now

      NATS Services is the commercial arm of the NATS Group, operating the non regulated and commercial business within the UK and overseas.The HR Director Services role: responsible for the delivery of strategic HR within the commercial business managing a team of HR Business Partners responsible for UK Airport operations, International Activity, Engineering Services, NATS Consultancy, Information and Defence businesses. Developing innovative HR solutions that support NATS growth activities, ensuring that HR interventions are leading the development of a culture that is more innovative and customer focussed. Show less

      • Director- HR Business Partnering & Employee Relations

        Nov 2022 - now
      • Director HR Business Partnering

        Sept 2015 - now
      • People Services Director

        Jan 2014 - Sept 2015
      • HR Director - Services

        Jun 2008 - Dec 2013
  • Licenses & Certifications

    • Fellow of the Chartered Institute of Personnel

      CIPD
    • MHFA Lite

      Mental Health First Aid England (MHFA) Community Interest Company
      Jul 2016
      View certificate certificate
  • Honors & Awards

    • Awarded to Sarah Stacey
      Excellence In Business Partnering Personnel Today 2007 Personal winner
    • Awarded to Sarah Stacey
      HR Execellence Awards HR Magazine 2006 Winner 'Change & Overall HR Exellence
    • Awarded to Sarah Stacey
      HR Impact Personnel Today 2006 Winner