
Timeline
About me
Product Manager | Certified PSPO II, PSPO I, PSM I, & AI for Product Management
Education

Highland high school
2008 - 2012Activities and Societies: I was a three-sport athlete, I was the Sophomore class president, and I was part of the National Honor Society.

University of utah
2015 - 2017Bachelor of arts - ba spanish language and literatureActivities and Societies: Utah Football Kicker/Punter

University of nevada-las vegas
2018 - 2020Master's degree management information systems, generalActivities and Societies: UNLV Football Kicker/Punter
Experience

The church of jesus christ of latter-day saints
Feb 2013 - Feb 2015Volunteer missionary-- Developed teaching skills -- Trained other missionaries to develop their teaching skills-- Performed service projects-- Held leadership positions over other missionaries in the same region

Alliance health, llc
May 2015 - Aug 2015Sales and customer service representative-- Achieved outbound sales goals-- Resolved customers concerns on inbound calls-- Professional communication in English and Spanish

University of utah utes football
Jul 2017 - Jul 2017Camp instructor-- Instructing players and helping them develop football skills and techniques

Unlv lee business school
Jan 2018 - Dec 2019Student-- Master's in Information Systems-- Student athlete-- 3.64 cumulative GPA

Fite
Jun 2018 - Jan 2019Ux developer intern-- Web-site updates and back-end services-- Social media content production and brand promotion-- Editing of press releases in both English and Spanish-- Development of a customer satisfaction survey

Waterford.org
Apr 2020 - Mar 2025Product Owner
Sept 2021 - Mar 2025Data Analyst
Apr 2020 - Sept 2021

Western governors university
Mar 2025 - nowSoftware product manager 2
Licenses & Certifications
- View certificate

Professional scrum product owner i (pspo i)
Scrum.orgMar 2022 - View certificate

Ai for product management
Pendo.ioJan 2025 
Six sigma white belt
Six sigma online; aveta business instituteAug 2024- View certificate

Professional scrum product owner ii (pspo ii)
Scrum.orgApr 2024 - View certificate

Professional scrum master™ i (psm i)
Scrum.orgFeb 2020 - View certificate

Pcep (python certified enrty-level programmer)
Openedg python instituteMay 2019
Honors & Awards
- Awarded to Hayes HickenDean's List - Dec 2017 University of Utah
- Awarded to Hayes HickenHonorable Mention All PAC-12 Academic Football Team - Nov 2017 University of Utah
- Awarded to Hayes HickenDean's List - May 2017 University of Utah
- Awarded to Hayes HickenDean's List - Dec 2016 University of Utah
- Awarded to Hayes HickenHonorable Mention All PAC-12 Academic Football Team - Nov 2016 University of Utah
- Awarded to Hayes HickenDean's List - Dec 2015 University of Utah
- Awarded to Hayes HickenEagle Scout Boy Scouts of America 2008 Organized a service project to paint fire hydrants certain colors according to their water pressure.
- Awarded to Hayes HickenAll Mountain West Academic Athletic Team Mountain West Conference
Languages
- spSpanish
- enEnglish
Recommendations

Montaser yousef
AR Senior AccountantRiyadh, Saudi Arabia
Franco altavilla
Project Manager ELCO Stoccaggio presso Snam | PMPPavia, Lombardy, Italy
Pavithra k
Certified in Software testing and automation with Java - (Aug 2022 - Jan 2023), ISTQB Certified Test...Mysore, Karnataka, India
Bülent sağır
Technical Manager, Turkey / Rönesans Gayrimenkulİstanbul, İstanbul, Türkiye
Joëlle liégeois
RetiredBelgium
Chanta wells, phr, shrm-cp
HRBP Talent Manager/Employee Relations/Org. Effectiveness/Diversity & Inclusion Champion at Arkansas...Little Rock Metropolitan Area
Lisa-marie thompson
Project Engineer, M.BA., B.Sc(Eng), PMPTrinidad and Tobago
Thobekile n. mbele
Monitoring And Evaluation Specialist at Gauteng Department of EducationCity of Johannesburg, Gauteng, South Africa
William woodward
Sites Services Supervisor Co-Ordinator at Cold Move Ltd, ColdstoreOswestry, England, United Kingdom
Alessandro magalhães
Hunter Account ManagerGoiânia, Goiás, Brazil
...