Jelena Jovanovic

Jelena Jovanovic

Receptionist

Followers of Jelena Jovanovic370 followers
location of Jelena JovanovicMontenegro

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  • Timeline

  • About me

    Virtual Assistant for Social Media and Digital Marketing

  • Education

    • University of Montenegro, Faculty of tourism and hotel management – Kotor, Montenegro

      2007 - 2011
      Sci. Dipl. in: Tourism Tourism and hospitality
    • University of Montenegro, Faculty of tourism and hotel management – Kotor, Montenegro

      2007 - 2011
      Sci. Dipl. Tourism
  • Experience

    • Hotel "Sport In" – Cetinje, Montenegro

      Jun 2010 - Mar 2018
      Receptionist
    • Hotel 'Sport In'

      Jun 2011 - Mar 2018
      Receptionist

      • Check in, Check out, doing paper work, working with cash register, dealing with customers, meeting their wishes, and understanding their needs.• Achieved high customer satisfaction in systematic hotel services by providing smooth communication between hotel sectors. • Collaborated with colleagues to ensure the delivery of efficient, high-quality service.• Provided coaching, mentoring, and consultation to staff to enhance staff development.• Consistently received positive feedback from guests on performance reviews. Show less

    • Bibo Global Opportunity

      May 2017 - Apr 2019
      Online English teacher
    • Montenegro Adventures DMC

      Mar 2018 - Apr 2022
      Sales & Marketing Assistant
    • MYVA360

      Oct 2021 - now
      Virtual Assistant
  • Licenses & Certifications

  • Volunteer Experience

    • Project manager

      Issued by Local elementary school on Sept 2014
      Local elementary schoolAssociated with Jelena Jovanovic