Sarah Deschenes

Experience

• 

  PCD Solutions

  May 2009 - May 2013

  Stagiaire en administration

  Collaboration avec le directeur des services-conseils, le directeur marketing et le directeur des opérations pour la réalisation de leurs projetsSERVICES-CONSEILS- Support à la gestion de projet :Conception d’un programme de staffing; Validation des feuilles de temps; Assistance au gestionnaire de projet- Travail d’élaboration, traduction et correction des Énoncés des Travaux:Standardisation et amélioration des formulaires selon les demandes du département et des clients- Aide aux réponses d’appels d’offres:Gestion du contenu de la proposition, révision et organisation de la réponseMARKETING- Projet de vidéos corporatifs:Gestion complète du projet, passant par la rédaction du contenu, planification avec la haute direction et les acteurs du projet, réalisation des vidéos et contrôle final- Contribution à l’implantation d’un nouveau CRM pour 20 utilisateurs :Configuration, migration des données, épuration et entretien- Aide à l’élaboration et au suivi des programmes marketing :Rédaction des réalisations d’entreprise, traduction du site web, préparation aux campagnes et entretien des données marketing dans le CRM et projets divers Show less

• 

  Comité exécutif Jeux du commerce 2014

  Jan 2013 - Jan 2014

  VP Logistique

  VP Logistique dans le comité chapeautant la délégation de ESG UQAM, dans la plus grande compétition interuniversitaire du Canada.

• 

  The Createch Group

  May 2013 - Aug 2015

  Dynamics CRM Consultant

  Consultant Analyst, Microsoft Dynamics CRM Project responsibilities - Analysis and review of business processes;- Analysis of automation to be implemented; - Analysis and design of system integration; - Configuration of the application according to the processes; - Training of superusers and support for user training; - Coordination of resources on the project. General responsibilities - Member of the CRM project procedures improvement committee; - Participation in the sales cycle - demonstrations and scopings; - Post-project support management. Types of projects - Implementation of CRM 2013 for service processes - Implementation of CRM 2011 and 2013 for marketing and sales processes - Implementation of CRM 2011 XRM Show less

• 

  Gestisoft

  Aug 2015 - Nov 2017

  My role was to manage the deployment project from kick-off to deployment. As the main contact person with the client, I was in charge of analyzing the business needs and objectives of the project, defining the appropriate technological solutions, coordinating their realization, ensuring the quality of the solutions and accompanying the client in the deployment, while respecting the client's expectations in terms of budget and schedule.

  • CRM Consultant

    May 2016 - Nov 2017

  • Application Specialist, Microsoft Dynamics CRM

    Aug 2015 - May 2016
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  PCD Solutions

  Jan 2018 - Sept 2019

  Continuous Improvement Advisor

  - Drive the deployment, integration and maintenance of the new timesheet system;- Support project management on large customer projects;- Participate in business analysis on customer projects;- Plan and coordinate the completion of requirements for numerous partnerships and programs;- Participate in the development of business relationships with new partners; - Identify internal improvement opportunities, propose solutions and drive their implementation.

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  XRM Vision

  Sept 2019 - Mar 2025

  Summary : Bring my deployment experience to benefit the sales cycle with my technical knowledge and project experience.During sales cycles, I work with executives, management and future users to define the most valuable solution for their organization's objectives.- Lead discovery and Envisionning sessions to identify business value- Define future architecture and deployment roadmap- Lead demonstration sessions to illustrate the potential of the solution in their business context- Evaluate the project's scope and efforts for deployment- Closely follow updates and releases in the Microsoft ecosystem- Complete knowledge transfer to delivery teams Show less Main role: Design and implement the various Dynamics 365 modules to meet the business requirements and the project vision.- Conduct workshops to define business requirements- Define functional solutions with Dynamics 365 and Power Apps that meet the requirements and are consistent within the client's application ecosystem - Accompany the client in XRM deployment methodology activities - Lead the delivery team to build a quality solution that meets project objectives - Support the client in the execution of functional tests - Conduct customized training sessions for users Show less

  • Solutions Architect

    May 2023 - Mar 2025

  • Pre-Sales Architect

    Oct 2020 - May 2023

  • Functional Architect

    Jun 2020 - Oct 2020

  • Functional Analyst

    Sept 2019 - Jun 2020
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  Alithya

  Dec 2024 - now

  • Senior Solutions Architect, Projects

    Apr 2025 - now

  • Solutions Architect

    Dec 2024 - May 2025