Jacquelyn Lewis

Experience

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  Hardee's Food Systems, Inc

  May 1996 - Jun 2001

  •Managed the Wilber Hardee Training and Leadership Center•Trained external customers and/or new employees on the audiovisual systems of the Wilber Hardee TLC•Served as first-line public relations contact for department•Assisted/Managed special projects within department including but not limited to a yearly Training Course Catalogue, Training Resource Guide and Training Material Updates and revisions•Administered monthly charge backs and prepared yearly budget process•Maintained support and logistical systems for company training necessary to meet the needs of company and franchise customers with regards to training. •Coordinated printing of training materials. •Provided administrative support to Training and Development Staff Show less

  • Public Affairs Administrator

    Jul 1999 - Jun 2001

  • Training Administrator

    May 1996 - Jun 1999
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  RBC Bank

  Jun 2001 - Mar 2012

  •Managed Community Development initiatives and special events•Managed and leverage community sponsorships, contributions and donations•Administered external Community Development programs and partnerships•Managed internal and external Community Development communications•Researched, analyzed and prepared management reports tracking low to moderate income and minority mortgage production, Small Business and Small Farm production, Community Development Lending and Bank-wide CRA Qualifying Outreach/Volunteer Activities•Supported CRA Examination with Federal Reserve Examiners •Content author for business unit’s intranet site Show less •Identified and tracked CRA qualifying Community Development loans•Monitored loan consortium and assisted with annual reviews, tracking payments, setting up accounts and file development and maintenance•Monitored Federal Home Loan Bank Affordable Home Program. Assisted with marketing opportunities, process review, file creation and maintenance•Researched, analyzed and prepared management reports tracking low to moderate income and minority mortgage production•Managed and supported special events, initiatives and workshops•Established and maintained partner relationships with local and state non-profit organizations•Provided high level administrative support to Director of CRA Performance and Community Development team members Show less

  • Community Development (CRA) Specialist

    Jun 2001 - Mar 2012

  • Community and Economic Development Project Specialist

    Jun 2001 - Mar 2006
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  PNC

  Mar 2012 - Sept 2013

  AVP, Manager Client and Community Relations

  Executed customer and employee-oriented events within the market by working with the Client and Community Relations Director to plan and implement key events and market-level sales development programs. Provided direction, leadership and accountability for market projects and programs that supported business strategies and objectives. Defined project objectives and measures to be tracked as well as developed and maintained detailed community relations plans. Worked with centralized areas such as Community Affairs, Corporate Communications, Corporate Marketing, Supply Chain Management and other service partners to ensure market-based community relations activities aligned with strategic business goals and branding objectives. Encouraged employee volunteerism with community organizations and participation on local boards and committees. Leveraged client entertainment investments by actively managing ticket, suite and seat assets. Maintained cross-functional management and implementation strategies and processes. Supported the Client and Community Relations Director with internal / external special projects. Show less

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  Cummins Inc. - Rocky Mount Engine Plant

  Sept 2013 - Jan 2020

  Community Engagement Leader

  Managed local implementation of corporate responsibility strategy. Internal resource for corporate responsibility, government relations and public relations issues. Managed, planned and implemented segments of the CR strategy. Coordinated with business units and functions to develop internal and external projects and employee involvement plans. Participated in meetings with business executives, making presentations and helping devise and implement strategy. Led cross-functional projects from inception to completion, leveraging cross-functional resources. Supervised Communications Technician. Managed relationships with external community partners. Prepared reports on CR activities, including participation rates, successes, and input for improvements. Assisted in implementing activities relating to external public relations, marketing, recognition and awards to support corporate responsibility efforts locally and globally. Attended conferences, interfaced with local organizations and committees, to gather and share resources in the local market. Taught, coached and mentored employee involvement teams and staff. Managed internal plant communications, via newsletters, flyers, bulletin boards and marlin screens. Show less

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  CloudWyze, Inc.

  Nov 2020 - now

  The liaison with local, state and federal legislative bodies and government agencies representing, educating and supporting the expansion of the company's business plans and interest, nurturing relationships with key customers. Responsible for designing and planning initiatives to create and maintain a positive public image, supporting the region in Nash, Halifax, Edgecombe and Martin counties.

  • Regional Director of Community Affairs

    Nov 2022 - now

  • Director Of Community Affairs for CloudWyze

    Nov 2020 - now
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  Blue Cross NC

  Jul 2023 - now

  Senior Program Manager, Community and Diversity Engagement

  Support and direct charitable contributions, sponsorships and volunteer programs. Responsible for creating and planning programs that engage and support our community and employees, developing and expanding current relationships within the community and key stakeholders, and coordinating communications internally and with external organizations. Identity, evaluate and resolve issues that conflict with project deliverables. Collaborates closely with project team members, business owners and sponsors to develop and successfully implement projects/programs. Assesses project risks, develop mitigation and contingency plans. Oversee project to ensure projects have required resources, meet milestones and are successfully implemented. Leads and coordinates matrix and or cross functional teams. Show less