Vivek Kumar

Experience

• 

  Bandhan Bank

  Sept 2021 - now

  [?]Managing portfolio of mapped customers.[?]To be the first point of contact with thecustomer in the branch[?]Provide customer service and productinformation[?]Brief transaction query[?]Providing Passbook and statementto customers[?]Obtain referrals from walk-in customers forCurrent account&Savings account[?]Cross sell of direct banking channels towalk-in customers to deepen relationships.[?]Account Opening-Current Account&Savings Account.[?]Collection and clearing of outward cheques. Report generation and completing EODon time.( Deepening of existing Current account &Savings account relationship.[?]Cross-sell all product and servicesR Enhance the value of existing accounts ofCurrent account & savings accountcustomers.Retention of accounts.( Selling insurance policies, Mutual Fund tothe customers and giving them after saleservices[?]Operations work- RTGS, NEFT, Outwardclearing, Transfers of Cheques, CustomerRequest Management, Report generations Show less

  • Assistant Manager

    Nov 2021 - now

  • Internship Trainee

    Sept 2021 - Oct 2021