Kato Arnold Kaboha

Kato Arnold Kaboha

Followers of Kato Arnold Kaboha1000 followers
location of Kato Arnold KabohaKampala, Central Region, Uganda

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  • Timeline

  • About me

    Retail Operations Manager at Emirates Leisure Retail.

  • Education

    • Makerere University

      2005 - 2008
      Bachelor's degree SOCIAL SCIENCES
  • Experience

    • Qatar Duty Free

      Sept 2008 - Jul 2020

      Comprehensive management of 12 retail outlets (Including Harrods, Bumble Tree, Pulse etc.), providing inspirational leadership to over 120 staff (from a vast array of ethnic and cultural backgrounds) as we pay close attention to maximizing the Average Transaction Value (ATV), Spend Per Passenger (SPP), Penetration, and minimizing Shrinkage whilst maximizing every opportunity for growth as a team. This role involves a comprehensive overview of multiple categories, providing leadership, support, coordination as well as an inspection to ensure that not only are the globally recognized standards met and displayed but are maintained across the 90 boutiques and luxury high-end stores. Provision of quality and timely stock delivery, maximizing sales and ensuring customer satisfaction through meeting the precise inventory and replenishment needs for a vast array of Categories and Locations of the business including the F&J and VIP Terminal. Offering Product information to the customers, communicating promotion mechanics to the customers, as well as, upselling, cross-selling, and link selling to as to maximize sales for the entire product range. This involves participating in merchandising, marketing, and promotional campaigns for the brand. Providing Customer service as well as Point of Sale services to our customers (accepting various currencies as well as modes of payment) in a flexible and timely manner to ensure a smooth, seamless and unforgettable experience.

      • Duty Manager

        Oct 2016 - Jul 2020
      • Acting Merchandising Officer

        Apr 2015 - Oct 2016
      • Retail Merchandiser

        Sept 2011 - Apr 2015
      • Brand Ambassador - British American Tobacco

        Mar 2009 - Sept 2011
      • Sales Assistant

        Sept 2008 - Mar 2009
    • LC Waikiki

      Aug 2021 - Oct 2023
      Store Manager
    • Emirates Leisure Retail

      Nov 2023 - now
      Retail Operations Manager
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Kato Arnold Kaboha
      CERTIFICATE OF LOYAL SERVICE QATAR AIRWAYS November 1, 2018 In recognition and appreciation of 10 years of loyal and dedicated service to Qatar Airways.
    • Awarded to Kato Arnold Kaboha
      CERTIFICATE OF APPRECIATION QATAR DUTY FREE Nov 2018 In appreciation of my completing 10 years of exemplary service with Qatar Duty-Free
    • Awarded to Kato Arnold Kaboha
      SAPPHIRE AWARD QATAR AIRWAYS Nov 2018 Long Service Recognition.