
Roger Keene

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About me
Manager, Operations Support Warehousing and Logistics at Iron Mountain
Education

Iron Mountain
-CLIMB Program (Creating Leaders Inspiring Management Behavior)Activities and Societies: CLIMB Program (Creating Leaders Inspiring Management Behavior) ● Valedictorian ● A leadership program for selected employees who demonstrated significant growth potential within the organization

Florida Metropolitan University
1996 - 1998Associate's degree Business Administration and Management, General
Experience

Iron Mountain
May 2003 - now• Regularly travel to and drive strategic real estate planning for 250+ US facilities (including Puerto Rico) across multiple business lines• Influence executive-level decisions through presenting data-driven recommendations for 36 markets and the Secure Shredding Business Line• Collaborate with Territory Business Directors and Senior Vice Presidents on real estate and operational strategies • Ensure that all facilities, multi-level rack systems, and powered industrial equipment meet the highest level of safety standards• Monitor capital and operation budgets/spend ranging from $2.65M to $6M for facility upgrades and repairs • Work closely with the Mergers and Acquisitions team to assess prospective acquisition targets • Advise leaders on facility/racking needs and costs for new large-scale opportunities• Ensure on time project delivery of pallet rack installations, facility upgrades and outfitting projects • Work closely with Operations to coordinate large inventory moves and manage capacity • Partner with the Procurement Department to lead and improve the Contingent Worker program which supplies up to 1200 contingent workers across the USKey Achievements: ✓ Streamlined the contingent worker hiring and approval process which reduced spend by $890K in 2019✓ Reduced lease expenses by $1.2M from 2018 to 2019 which increased building utilization by 8.6% ✓ Saved $181K in Opex dollars and 6.8% of the break/fix budget in 2018 Show less • Supported North American Operations with inventory management/integrity, real estate planning, facility improvements, and storage compliance• Facilitated acquisition conversions including inventory transfer and locations mapping• Planned and executed all inventory improvement projects and major box moves throughout North America• Play a key role in integrating the new Contingent Worker Program and BeeLine, a software to streamline and manage the contractor acquisition lifecycle Key Achievements: ✓ Recognized as Valedictorian of the CLIMB Program’s 2015 class (Creating Leaders Inspiring Management Behavior), for employees who demonstrated significant growth potential within the organization✓ Turned around the failing MSP Contingent Worker Program by effectively communicating critical field needs and resolving long-term issues✓ Managed eight inventory multi-city improvement projects; scanning over 6 million boxes resulting in the identification of 150,000 boxes of unaccounted inventory✓ Led a 1.44 million box rescan in 13 months identifying 33,000 boxes of unaccounted inventory Show less • Provided operational support and oversight of Key Performance Indicators for 25 Southeastern markets including Production, Service and Quality• Ensured optimal performance and conducted weekly assessments of all assigned markets • Collaborated with Sales and Account Management on large-scale projects and created SLA’s that met customer and internal standardsKey Achievements: ✓ Improved operational performance from 78% to 95% within the Southeastern market, earning 1st place in Q1 of 2010✓ Drove 8% contribution growth between 2009 and 2011 by implementing warehouse operational efficiencies ✓ Recognized as the finalist for three national awards of excellence throughout 2010 Show less
Manager, Operations Support Warehousing and Logistics
Nov 2019 - nowDirector, Facilities and Compliance
Apr 2016 - Nov 2019Manager, Continuous Improvement (North American Operations)
May 2011 - Apr 2016Manager, Service Quality and Standards
Jul 2009 - May 2011Operations Manager
Jun 2008 - Jul 2009Manager, Service Delivery
May 2004 - Jun 2008Operations Supervisor Data Back Up and Recovery
May 2003 - May 2004
Licenses & Certifications
- View certificate

A Design Thinking Approach to Putting the Customer First
LinkedInDec 2022 - View certificate

Leveraging Your Transferable Skills to Drive Your Career
LinkedInDec 2022 - View certificate

Be the Manager People Won't Leave
LinkedInDec 2022 - View certificate

Nine Career Lessons You’ll Wish You Learned Sooner
LinkedInDec 2022
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