Isabella Duder

Experience

• 

  University of Warwick

  Oct 2014 - Jul 2018

  Student
• 

  British Council

  Oct 2016 - Apr 2017

  English Language Assistant

  Aiding the teachers, preparing and taking 18 English lessons per week in three primary schools in the French Alpine town, Cluses, for classes of 15-30 pupils aged 5 to 11 years-old.

• 

  SB Ski

  May 2017 - Sept 2017

  Resort Manager

  In charge of a 23-bedroom three-star hotel in the French ski resort, Megève, and six staff members, responsible to the operations manager and owner. Promoted from hostess to assistant manager, then to resort manager of Hotel Chalet d’Antoine.- Organising the staff members, their tasks and discipline- Creating rotas- Opening and closing the hotel- Handling of cash, cheque and card payments- Bar-work- Putting through and receiving food, stationery and other orders- Dealing with queries and complaints- Reception and office role in both English and French, including phone calls, emails, Booking.com and Expedia, and some accounting duties- Organising maintenance work and orders- Taking reservations and cancellations- Preparing, setting up and running the guest's daily breakfast- Overseeing (and getting involved with) housekeeping- Ensuring health and safety standards are met at all times- Organising and guiding visits and inspectionsInterseason jobs including:- Preparing administration for the season ahead- Organising maintenance jobs on the hotel- Successfully sourcing sponsorship for the owners' ski racing children (one of which now races for GB)- Successfully sourcing hiking and cycling groups as new business for the summer season Show less

• 

  SB Ski

  May 2018 - Mar 2019

  Resort Manager

  In charge of a 23-bedroom three-star hotel in the French ski resort, Megève, and six staff members, responsible to the operations manager and owner. Promoted from hostess to assistant manager, then to resort manager of Hotel Chalet d’Antoine.- Organising the staff members, their tasks and discipline- Creating rotas- Opening and closing the hotel- Handling of cash, cheque and card payments- Bar-work- Putting through and receiving food, stationery and other orders- Dealing with queries and complaints- Reception and office role in both English and French, including phone calls, emails, Booking.com and Expedia, and some accounting duties- Organising maintenance work and orders- Taking reservations and cancellations- Preparing, setting up and running the guest's daily breakfast- Overseeing (and getting involved with) housekeeping- Ensuring health and safety standards are met at all times- Organising and guiding visits and inspectionsOther roles include: - Marketing the hotel on social media (primarily Instagram)- Writing blog posts for the company website- Sourcing sponsorship for the family’s children (ski racing)- Creating new summer business with sports groups (road cycling, mountain biking, hiking). Show less

• 

  Dock & Bay

  Apr 2019 - Sept 2021

  • Marketing Executive

    Nov 2020 - Sept 2021

  • Community Manager

    Apr 2019 - Nov 2020
• 

  Isabelladuder

  Apr 2020 - now

  Social Media Influencer