Yuriy Dubynka

Experience

• 

  “Kyivstar GSM” telecommunication services company

  Aug 2006 - Jul 2011

  Customer Support Specialist

  Responsibilities:- study of the company's services - promotion and sale of the company's products, attracting new customers, information and consulting support for existing ones;- internship of new employees of the telephone service and sales department;- attending internal and external trainings according to annual plans;- promotions to promote the company's services within the city of Lviv;Achievement:- acquisition of skills in selling the company's products;- practical experience of communication with people of different ages in resolving controversial situations;- experience in selling services and products by phone. Show less

• 

  E- commerce “Deshevshe.Net”

  Jul 2011 - Dec 2017

  Senior Sales Manager

  Responsibilities: - Search and attraction of new clients to cooperate with the company. Individuals and organizations.- preparation of commercial proposals, negotiations on cooperation, participation in tenders, etc .;- consultations of new clients, work with existing clients;- control of receivables and payables.Achievement:- experience in managing part of a group of sales managers.- the whole period of work on high indicators with constant execution of the plan or its overfulfillment;- cooperation with large and well-known companies in Ukraine.- improvement of CRM system. Increase productivity.- constant work on improving the company's business processes. Show less

• 

  WebBook

  Nov 2017 - Feb 2018

  Tester

  Main responsibilities: • Review and testing pages • Documentation of site bugs

• 

  Cloudbeds

  Mar 2018 - Oct 2024

  Responsibilities:-Design, develop, and maintain web applications using PHP (CodeIgniter), JavaScript, TypeScript, and React.-Collaborate with cross-functional teams to gather requirements and ensure the successful delivery of new features.-Implement Bitbucket and GitHub pipelines for continuous integration and deployment, streamlining the development process.-Troubleshoot and resolve software defects in collaboration with support and development teams, ensuring timely issue resolution. Show less Responsibilities:-Fostered effective communication and collaboration between development,QA, and operations teams, contributing to the overall success of projects.- Create new automated test suites for both UI and API using TypeScript/Playwright.- Develop and maintain existing automated tests to ensure continuous testcoverage and reliability.- Collaborate with cross-functional teams to gather requirements and ensure thesuccessful implementation of features.- Utilize Bitbucket and GitHub pipelines for continuous integration anddeployment, ensuring a streamlined development workflow Show less Responsibilities:Collaborated closely with developers and project managers to assess program capabilities, features, and testing requirements.Created and optimized test cases to ensure comprehensive manual software testing coverage and efficiency.Proposed enhancements for development and testing processes to improve usability, functionality, and overall performance.Maintained up-to-date and consistent technical documentation using JIRA, Zephyr, Jira Test Manager, and Confluence.Troubleshot and resolved issues with failed automated end-to-end (E2E) tests using JavaScript and Puppeteer.Worked with developers and product owners to stay aligned with new features and intended functionality, ensuring quality throughout the release cycle.Identified and reported integration issues and vulnerabilities, providing improvement recommendations.Trained and mentored new team members on QA standards, policies, and best practices, fostering a high-performing QA team.Tracked, prioritized, and managed defects using JIRA, collaborating with development teams to ensure timely resolutions.Continuously expanded knowledge by participating in industry seminars and training sessions, staying current with new QA methodologies. Show less

  • General Quality Assurance Engineer

    Apr 2023 - Oct 2024

  • QA Automation Engineer

    Sept 2021 - Jun 2023

  • Quality Assurance Test Engineer

    Mar 2018 - Apr 2023