Mark Zang

Experience

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  Binghamton University

  Aug 2020 - Dec 2020

  Classroom Technology Assistant
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  Ho Auto Inc

  May 2021 - Sept 2021

  Retail Salesperson

  - Guided customers in selecting used cars tailored to their needs, achieving sales totaling $179,591.25.- Promoted the company through second-hand car-related advertisements, amassing over 120 potential consumers.- Assisted customers in post-sales services like vehicle registration, annual inspection, and maintenance.- Forged cooperative relationships with two auto dealers' companies, expanding sales paths.

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  Pacific Wave Inc

  Dec 2021 - Jan 2022

  Business Development Consultant Intern

  - Streamlined collaboration among analysts and team, deftly navigating unpredictable scenarios and ensuring efficient workflow, while championing the implementation of an online procurement system that enhanced procurement efficiency and accuracy, and revamping the information platform to improve data accessibility and decision-making processes across the organization.- Developed and delivered monthly presentations to senior management, effectively communicating data insights and strategic recommendations, facilitating informed decision-making and supporting key business initiatives- Optimized international trades coordination, prompting a 12% increase in successful client transactions Show less

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  USWOO REALTY LLC

  Feb 2022 - Mar 2023

  Business Analyst

  - Analyzed 5+ years of sales data, forecasted trends with Random Forest and identified customer preferences with k-means clustering. Crafted marketing plans that increased customer acquisition by 18% and boosted monthly sales revenue by 10%- Utilized Python and R to conduct advanced statistical analysis and generate actionable recommendations, leading to a 15% reduction in costs through improved demand forecasting and inventory management solutions, while co-leading in analyzing data and presenting synthesized insights to cross-functional teams, resulting in data-driven strategies that led to a 10% increase in customer retention.- Reduced manual work by automating reports with Tableau and SQL, creating interactive dashboards with KPIs and descriptive statistics that improved delivery times by and reduced logistics costs, while also constructing efficient data visualizations and dashboards using Tableau to monitor sales revenue, identify bottlenecks, and optimize operations Show less

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  RIVIERA GLOBAL INC

  Apr 2023 - now

  Founder & Business Strategist

  - Developed and implemented an econometric model with 95% forecasting accuracy and a 2% margin of error, enabling strategic decision-making for e-commerce market expansion and providing actionable insights to optimize growth strategies- Partnered with industry experts to analyze trade policy impacts, designing targeted marketing campaigns that increased customer conversion rates and brand engagement- Conducted in-depth logistics analysis, identifying cost-effective solutions to streamline supply chain operations, leading to a reduction in transportation costs and a significant boost in efficiency- Led market optimization initiatives by performing root-cause and correlation analyses on operational processes, achieving a 16% improvement in overall efficiency and a 24% enhancement in marketing effectiveness Show less

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  Columbia Risk Management Club

  Sept 2023 - Dec 2024

  Member of External Relationship Department

  - Cultivate robust networking relationships with individual professionals and business sponsors - Devoted to assisting students in shaping future careers through meaningful connections