Jessica Rezgui

Experience

• 

  Lowe's Companies, Inc.

  Mar 2014 - May 2015

  Cashier

  Collaborated with a team to provide outstanding customer service. Maintained a positive attitude in a fast-paced and demanding work environment. Multi tasked and prioritized when dealing with customers simultaneously. Processed credit and cash transactions accurately up to 3,000 dollars and more.

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  The Claridge Hotel

  Jun 2015 - Jul 2015

  Student Intern

  Career training in Human Resources, Reservations, and Front Desk, Finance (auditing and preparing cash deposits) and Security. Knowledge in OPERA property management system in relation to reservations, front desk, cashiering, reporting, and rooms management. Organized confidential information under the supervision of the Human Resource manager. Aided the Human Resource Manager with new hires including, but not limited to, new hire paperwork, orientation, and scheduling interviews Show less

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  Days Hotel

  Feb 2016 - Jul 2016

  Front Desk Agent

  Operated as “manager on duty” of a 115 room hotel when manager and/or supervisor was absent. Communicated with guests via personal contact, telephone, and e-mail. Accurately inputted reservations into OPERA property management system. Utilized available resources to answer guest inquiries, ensuring an excellent guest experience. Balanced cash in drawers at the beginning and end of shift.

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  Embassy Suites

  Jul 2016 - Oct 2017

  Assistant Food and Beverage Manager

  Supervised banquet setup. Performed payroll and scheduling in food and beverage department. Worked closely with the sales department to setup and administrate banquets. Helped team members to accomplish their jobs and serve guests' better, in all food and beverage outlets including: room service, bar, restaurant, and evening reception. Participated in Manager on Duty program for a 260 room, full-service hotel.

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  Kennedy Health

  Oct 2017 - Jul 2018

  Housekeeper

  Maintain a positive attitude in a fast-paced and demanding work environment. Collaborate with a team to provide outstanding customer service. Created a plan of action to clean and maintain a sterile environment for patients and staff, resulting in a 31.7% increase in cleanliness of hospital environment

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  Fairfield Inn & Suites by Marriott

  Aug 2018 - now

  • Front Desk Associate

    Sept 2019 - now

  • Sales Coordinator

    Aug 2018 - Aug 2019