Paul Dow

Experience

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  Nissan Motor Company (Australia)

  Oct 1994 - Mar 2009

  Responsible for proactively liaising with business users to identify and deliver business processes improvement, working on multiple projects simultaneously and managing BSA’s on projects in addition to an external contractor. Business Systems Analysis for eBusiness, HR, Service and Loyalty systems. Responsibilities included liaising with clients, systems analysis, design, development and support to dealers. Development of intranets (Lotus Notes and Java), communications software (Delphi) and other PC systems. Responsible for managing an external contractor. Responsible for Service, Warranty, VRA, Service Training and Fleet systems - performing analysis and liaising with clients. Worked on their dealer communications software (including providing technical support to dealers). Software development experience included Delphi, Centura SQL Windows, C++ and Adabas Natural.

  • Business Support Analyst

    Jul 2006 - Mar 2009

  • Senior Systems Analyst

    Jun 1999 - Jun 2006

  • Analyst/Programmer

    Oct 1994 - May 1999
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  Department of Justice

  Jun 2009 - Sept 2010

  Business Analysis for software interfaces between the Integrated Courts Management System (ICMS) and external agencies. Implemented eAccess – a web based module which will provide public access to case information across jurisdiction. Data mapping for the existing Magistrates’ Court system into the new Integrated Courts Management System for future data conversion. Magistrates’ Court system updates to cater for the Criminal Procedures Act 2009 and Evidence Act 2008.

  • Technical Business Analyst (ICMS Program)

    Feb 2010 - Sept 2010

  • Business Analyst/Programmer

    Jun 2009 - Feb 2010
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  Spotless

  Sept 2010 - Jan 2012

  Business Analyst

  Authored a BA Group Charter and updated PMO document templates. Produced BRS documents for various projects including contract mobilisations, a software interface with a financial institution and a COTS implementation. Conducted workshops and used UML Use Cases, Activity Diagrams and process maps to document AS-IS and TO-BE processes and functional and non-functional requirements

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  CSIRO

  Jan 2012 - Jan 2014

  Business Analyst

  Hired on a 2 year fixed term position.Working in an Agile project team (implementing Scrum and Kanban) as the sole Business Analyst located in Melbourne. Participated in team based activities including sprint planning, daily stand-ups, UAT and retrospectives and acted as Scrum Master as required. As part of a highly distributed organisation, stakeholder and team communications predominately occur via video conferencing. Used JIRA to document User Stories and created supporting artefacts (including Use Cases, process flow diagrams and screen mock-ups) in Confluence using Balsamiq Mockups and Gliffy. Proactive in introducing better ways for the BA’s to define requirements for the team. Show less

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  Revium

  Apr 2014 - Mar 2016

  Senior Business Analyst / Project Manager

  Working in a combined Account Manager / Project Manager / Senior Business Analyst role and providing leadership and mentoring to team members. Required to work in a high pressure and fast paced environment for multiple clients across vastly different domains (e.g. medical colleges, energy companies, state government departments, real estate industry and natural health clients). As a Project Manager I am responsible for estimation, providing Statements of Work for approval and managing project timelines and budgets. As a Senior Business Analyst - required to elicit and analyse requirements (e.g. workshops), produce functional specifications and reports on solution options, develop test cases, testing. Show less

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  City of Casey

  Apr 2016 - now

  • Team Leader Business Analysis

    Jun 2019 - now

  • Digital Solutions Analyst

    Apr 2016 - May 2019