Tyler Stephens

Experience

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  Universal Orlando Resort

  Nov 2010 - Jan 2022

  • Responsible for collecting, communicating, and recording information including operating hours, changes to operating hours, park capacity, hourly attendance counts, hourly ride counts, and call-ins.• Hands-on assembly and qualification of station hardware.• Perform generic and basic tests on connectivity and application launches.• Update and maintain management schedules, departmental phone listings, daily snapshots, team member reference guides, and information boards.• Monitor radio channels for Technical Services and Attractions Operations along with generating workorders in Maximo that tracks and reports information.• Compiles hourly report data and distributes operational statistical reports regarding park attendance and park capacity to all levels of the Universal Orlando management team.• Responsible for the collection and distribution of inventory including, but not limited to: radios, cellphones, pagers, Express Redemption Tablets, I-pads, and venue keys. Provides operating instruction andtroubleshoots equipment.• Strong communicator with a flexible, relationship-oriented strategy.• Answering, logging, and dispatching calls to the appropriate technical trades. Show less • Team leader responsible for one unit of the Holiday Parade. In charge of assigning Team Members to various positions to ensure proper performance of the team within the parade from start to finish.• Responsible for time clock management for all team members to ensure compliance with company policies. • Accountable to pilot my team throughout the designated parade path directing and instructing Team Members depending on parade speed and weather conditions while communicating between multiple departments.• Conduct team meetings informing of safety regulations and of department updates each day. Show less

  • Operations and Tech Base Coordinator

    Nov 2010 - Jan 2022

  • Universal’s Holiday Parade featuring Macy’s

    Nov 2019 - Jan 2020

  • Halloween Horror Nights Performer

    Aug 2015 - Nov 2018

  • Attractions Attendant

    Jun 2012 - Aug 2015

  • Sales Floor Associate

    Nov 2010 - Jun 2012
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  Self-employed

  Jan 2020 - now

  Web Developer

  CleanSpace Disinfecting • Created a dynamic website for a Covid-19 Disinfecting company in St. Augustine, FL.• Update Web Content (including images, links, and text) to clients specifications.• Launched website through Square Space with custom Domain.• Used Custom CSS to edit layout and stylization.• https://www.cleanspacedisinfecting.com/List Websites build for Individual Health Insurance Agents during 20221. www.imperiuminsurancesolutions.com2. www.claxtonhealthadvisor.com3. www.happyandhealthyinsurance.com Show less

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  USHEALTH Advisors

  Feb 2021 - Jan 2023

  Health Insurance Agent

  • Advised and counseled customers through precise communication about which insurance plans best suited their needs and budget.• Aided clients with premiums, effective dates, policy terminations, and additional policy riders.• Developed client leads and implemented marketing strategies to obtain new clients.• Handled high call volume of inbound/outbound calls in the range of 200+ calls a day.• Calculated premiums and established payment methods for sales. • Finalized sales and collected necessary deposits. • Processed, prepared, and submitted business or government forms,such as submitting applications for coverage to insurance carriers.• Maintained full compliance with Go Health policies and Federal and State regulations. Show less

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  Moisand Fitzgerald Tamayo, LLC

  Jan 2023 - now

  Outside Asset Manager & Data Entry

  • Format data sources in preparation of data entry• Interpret financial data (share quantities, prices, transaction amounts)• Enter financial data daily into software• Reconcile accounts to ensure accuracy of account balances, prices and share quantities• Work with clients and customer service managers to onboard and setup new accounts• Troubleshoot accounts experiencing connectivity issues and open cases with softwareprovider• Work with operations team to generate timely Quarterly Reports Show less