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Joshitha Shaga

Joshitha Shaga

Site Reliability Engineer

Followers of Joshitha Shaga496 followers
location of Joshitha ShagaDayton, Ohio, United States

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  • Timeline

  • About me

    DevOps Engineer | Multi-Cloud (AWS, Azure, GCP) | CI/CD & IaC (Terraform, GitHub Actions, Jenkins) | Kubernetes & Docker | Monitoring & Observability | AZ-104 Certified | Driving Scalable, Secure, Automated Systems

  • Education

    • University of Dayton

      2023 - 2024
      Master's degree Computer Science 3.9

      Activities and Societies: Member of the University DevOps & Cloud Computing Club Participated in Azure Cloud Skill Challenge (Microsoft-led initiative) Hackathon mentor and volunteer for student tech events Pursued advanced coursework in computer science with a focus on cloud technologies, automation, and DevOps methodologies. Developed hands-on expertise in CI/CD, container orchestration, and infrastructure as code through academic projects and certification training.

    • Malla Reddy Engineering College

      2016 - 2020
      Bachelor of Engineering - BE Electronics and Communication Engineering

      Activities and Societies: Member of IEEE Student Branch Organized tech fests and student seminars on automation and AI Built a strong foundation in engineering principles, electronics, and communication systems. Transitioned into software engineering and DevOps through independent learning, projects, and internships.

  • Experience

    • Hexaware Technologies

      Jan 2020 - Sept 2020
      Site Reliability Engineer

      Managed AWS-based production systems with 99.95% uptime.Built Jenkins pipelines and performed system monitoring with Grafana and CloudWatch.Optimized MongoDB/SQL and created YAML config modules.

    • Capgemini

      Oct 2020 - Jun 2023
      DevOps Software Engineer

      Revamped a legacy MVC-based application using .NET, Web API, and Entity Framework, increasing processing speed for support and claims teams by 30%.Designed and deployed microservices on Kubernetes clusters, improving service uptime and scalability by 40%.Built observability pipelines with Azure Log Analytics and Application Insights, enabling proactive monitoring across 50+ Windows servers.Automated 80K+ daily real-time requests via Azure Functions integrated with Cosmos DB Change Feed, HTTP triggers, and timers.Developed reusable Terraform modules and automated infrastructure provisioning using Azure DevOps pipelines, PowerShell, and ARM templates.Reduced deployment time by 75% using Blue/Green strategies and YAML-based CI/CD pipelines in GitHub Actions.Integrated Python/Bash scripts in Jenkins for automated testing and deployment validation, improving test coverage by 30%.Configured Azure Service Bus and Logic Apps to streamline cross-system messaging, improving reliability by 60%.Conducted Agile workshops and team onboarding sessions on observability tools and DevOps best practices. Show less

    • Genius SoftTech

      Jul 2023 - Dec 2023
      Azure DevOps Engineer

      Developed secure Azure cloud networks and CI/CD pipelines using GitHub Actions.Administered Azure AD and Linux VMs via Bash and Azure CLI.

    • Uber

      Jul 2024 - Dec 2024
      DevOps Engineer

      Managed Docker images in AWS ECR and deployed workloads using ECS with EC2 launch type.Automated infrastructure with CloudFormation and IAM configurations.Monitored systems with CloudWatch and Grafana, achieving 40% cost optimization.

    • Uber

      Feb 2025 - now
      DevOps Engineer

      Designed and managed secure, scalable cloud infrastructure across 3+ GCP regions by configuring VPCs, subnets, and firewall rules, maintaining 99.9% availability.Built CI/CD pipelines using Cloud Build and Bitbucket PR workflows to automate PostgreSQL schema updates, code integration, and deployments across 10+ microservices.Deployed AKS clusters via Terraform to automate provisioning of node pools and networking for both staging and production environments.Developed serverless solutions using Azure Functions and Logic Apps to automate scheduled and HTTP-triggered backend workflows.Handled Atlassian tools (Jira, Confluence) for administrative tasks to support cross-functional DevOps collaboration. Show less

  • Licenses & Certifications