Omar Abou Chaer

Experience

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  Kronis, Rotsztain, Margles, Cappel LLP (KRMC)

  Sept 2018 - Dec 2018

  Records Clerk

  • Completed a 3-month paper shredding project in just one month• Entered customer data from Canada's five major banks (CBIC, RBC, Scotiabank, BMO, and TD) into the Oracle data system• Performed scanning and parsing of files in accordance with the manager’s expectations• Sorted and organized files in the storage room

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  UPS

  Dec 2020 - Jan 2021

  Delivery Driver Helper

  • Assisted the driver with package delivery and sorting• Responded to and resolved customer's complaints and inquiries• Communicated with dispatch to determine the most efficient way to load packages onto the truck• Ensured that packages were placed in safe and convenient locations for customers

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  Kluck it

  Mar 2023 - Dec 2023

  • Trained new employees on food preparation, recipes, safety protocols, and customer service best practices• Collaborated with the owner to improve and innovate new recipes• Provided customer service and resolved customers' concerns and questions• Followed food safety and sanitation guidelines to ensure the safety of customers and staff

  • Crew Manager

    Jun 2023 - Dec 2023

  • Crew Member

    Mar 2023 - Jun 2023
• 

  Pita Land Mideast Urban Kitchen

  Dec 2023 - Dec 2024

  Manager Assisstant

  • Delivered exceptional customer service, consistently exceeding expectations andresulting in positive customer feedback• Managed all IT-related issues, ensuring smooth operations• Trained and supervised restaurant staff on operational procedures, customer servicestandards, health and safety protocols, and prepared food• Assisted in daily operations, including scheduling shifts, managing inventory, andmaintaining high service standards to enhance customer satisfaction• Collaborate with the owner to improve and introduce new business ideas and deals Show less

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  Sheridan College

  Sept 2024 - now

  • Supported new students by answering questions, sharing useful resources, and offering guidance on how to engage in campus activities• Participated in events to create a welcoming and inclusive environment for new students• Mentored peers by sharing study tips, academic advice, and well-being strategies, helping them manage stress, and succeed both academically and personally • Led campus tours and spoke at events for prospective students and their parents, sharing valuable information about Sheridan’s programs and campus life• Communicated one-on-one with prospective students, answering their questions and creating a welcoming environment• Engaged actively in campus activities, participating in events that promoted student involvement and encouraged meaningful connections within the campus community

  • Peer Mentor

    Jan 2025 - now

  • Student Ambassador

    Sept 2024 - now