Madara Sprudzane

Madara Sprudzane

Front House

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location of Madara SprudzaneGreater London, England, United Kingdom

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  • Timeline

  • About me

    Deputy General Manager UK

  • Education

    • Interior Design Riga Design and Architecture College of Latvia

      -
      Interior Design
    • Skills Training

      2015 - 2015
  • Experience

    • Royal Albert Hall

      Oct 2009 - May 2011
      Front House

      🔹️Providing high quality customer service.🔹️Dealing with customer enquiries and maintaining customer satisfaction ensuring repeat visits and customer retention.🔹️Rotating between serving customers at bar and restaurant sections when needed.🔹️Serving customers at point of sale terminals.🔹️Part of Events and Private functions.🔹️Ensuring the cleanliness and maintenance of facilities.

    • Ladurée UK

      Jun 2011 - Jan 2018
      Administration Manager Laduree Harrods

      🔹️Assisting with the management of branch accounts, stock control, invoices, suppliers and finance.🔹️Responsible for operations and communications with Harrods site and facilities management.🔹️Preparing and sending end of day statistical and performance reports to Headquarters in London and Paris.🔹️Inputting and confirming staff hours for the payment of salaries and tips and contractmaintenance as Tronc Master via Fourth Hospitality payroll solutions.🔹️Recruitment and training of new staff.🔹️Responsibe for all company related Harrods operations and communication.🔹️Equipment maintenance administration - responsible for call-outs and paperwork for maintenance of store equipment.🔹️Harrods security pass administration - completion of appropriate paperwork, ensuring external clients have appropriate access to Harrods' premises, complying with company access policy. Show less

    • MARIAGE FRÈRES

      Feb 2018 - now

      🔹️Responsible for Payroll duties including: Inputting and confirming staff hours for the payment of salaries and tips and contract maintenance via Fourth Hospitality payroll solutions.🔹️Communicate to UK Accountant all relevant HRMC data/invoices/payments/payroll data.🔹️Responsible for all Human Resource operations and paperwork. 🔹️Recruitment and training of new staff, writing up and issuing of staff contracts.🔹️Supervising of branch accounts, invoices, suppliers and finance.🔹️Responsible for the negotiations with external suppliers for the opening of new branch in Covent Garden. 🔹️Taking part in strategic operations and discussions as part of management team for the betterment of branch.🔹️ Enforcing all company policies and procedures- including company standards, health, safety and security. Show less

      • Deputy General Manager UK

        Feb 2021 - now
      • Executive Assistant Manager/Office Manager/HR

        Feb 2018 - now
  • Licenses & Certifications

    • Level 2 Personal Licence Holder

      Education Development International (EDI): Level 2 Personal Licence Holder
    • Functional Skills Level 1: ICT, Maths, English

      Skills Training UK
      May 2015
    • The Griffin Centre: Fire Responsibility Competence

      Griffin Fire
    • BTEC Level 2: Team Leading

      Skills Training UK
      Apr 2015
    • NVQ Level 2: Team Leading

      Skills Training UK
      Mar 2015
    • Fourth Hospitality: Training for User, Administrative and Tronc Master company access

      Fourth