Chiara Chelazzi

Experience

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  Demidoff Viaggi snc

  Apr 2009 - Sept 2010

  Communication supporter

  secretary, communication supporter, public relations with clients and customers,community manager

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  Rotary Club Mugello District 2071

  Nov 2010 - Nov 2011

  Communication manager

  communication officer, events coordinator, public relations with shareholders and clients.

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  Generalitat de Catalunya- Associació de Comerciants Creu Coberta

  Jul 2013 - Aug 2014

  Events coordinator

  community manager, communication and promotion of the events such as cultural events, exhibitions, fairs, congresses, conferences etc.

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  Come to Paris

  Jan 2016 - Jun 2016

  Trainee as multilingual sales assistant

  multilingual sales assistant, management of orders, treatment of customer requests (BtB and BtC) by email and telephone, translation of the website, marketing and trade promotion of the company

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  Approche Sur Mesure

  Feb 2017 - Jun 2017

  Multibrand customer relations representative IT ES FR EN

  Quadrilingual consultant in charge of customer services and e-commerce of luxury multibrands like Repetto, Marc Jacobs, Céline et Le Coq Sportif, management of the various communication mediums (calls, emails and letters) in order to respond to requests of information, personalized advice and after-sales service of luxury customers as well as the retail network, coordination of the online shop: order taking and follow-up, dispute management, refunds, coordination of national /international logistical and transport services between brands and partners, update of client data via COHERIS CRM and GENERIX GCE, personalized customer approach METHODE DESC, emphasizing the customer and know-how of the brand. Show less

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  Veepee

  Oct 2017 - now

  Objective: in the organization of the BU (business unit), the objective of Commercial coordinator is coordinate and assure the turnover of the sales.- Participate to workshop about how to create the macro-processes - Coordinate the production of the sales and be the key contact of suppliers- Internal and external communication- Commercial analysis, competitive investigation of the markets- Coordinate the different departments implicated in the production process

  • Key Account Manager

    Mar 2022 - now

  • Product Manager Food&Beverage

    Jan 2020 - Mar 2022

  • Commercial Coordinator Food&Beverage

    Oct 2017 - Jan 2020