Experience

• 

  Apple

  Sept 2009 - Mar 2010

  Sales associate

  - Assist customers with questions and provide advice about products- Extensive knowledge of Apple, Canada products and usage- Keep up to date on advances in technology and provide technical support for customers- Sales and service, provide help with purchases, exchanges and returns

• 

  Starbucks

  Feb 2010 - Mar 2011

  Overnight/evenings manager

  - Overnight manager with Starbucks Canada in charge of up to 6 staff members in a team environment- In charge of training new overnight staff, managing schedules, handling all inventory decisions and orders, and above all insuring the immaculate cleaning and merchandising of the store- Inventory counts twice weekly and responsible for daily re-stock before transitioning from evening staff to early morning employees- Sole access to the safe and responsible for deposits and cash management- Balance multiple tills - Operate in a leadership role in a fast paced environment Show less

• 

  Lonewlf (ashe wolf)

  Sept 2010 - now

  Freelance artist

  I am a Multi-Media Artist, my Website (portfolio) can be seen at: http://www.lonewlf.comMy work has also received international notoriety through working with brands such as:NEW ERA, M.A.C. Cosmetics, Hot Docs Film Festival, MissyInk Magazine and many more.

• 

  Eb games

  Mar 2011 - Feb 2018

  Senior game advisor

  - Responsible for inventory control, customer service and problem solving, handling cash and store deposits- In charge of opening and closing the store (key holder- Specific attention to detail in a fast paced environment- Theft prevention and product distribution, including merchandising and shipping/receiving- Maintain a positive motivated outlook in a high stress environment

• 

  Glentel

  Feb 2013 - Mar 2013

  Communications consultant

  - Responsible for brand development with Rogers, Bell, Fido & Virgin mobile- Strategic consulting on needs-based sales for home and business purposes. - Create plans and activations for all four carriers and build solutions based on the customer/businesses requirements.

• 

  Td canada trust

  Jun 2013 - Apr 2015

  Business customer service representative

  - Assist personal banking customers with withdrawals, deposits and bill payments- Assist small business customers with all needs, review accounts, provide recommendations- Assist commercial banking customers with deposits, bill payments and cheque certification- Provide an exceptional customer service experience to all clients- Balance cash, foreign cash, manage account types and features for customers- Provide foreign exchange services and specialised advice for customers

• 

  Unoapp & digital menubox

  Feb 2015 - Aug 2015

  Graphic designer & marketing account manager

  - Sourcing possible clients through word of mouth, local and international networking- Engaging in ongoing training in the Adobe Creative Suite- Engaging in ongoing training on Business to Business Sales approaches/techniques.- Manage and collaborate with over 300 clients for all of their graphic needs- Collaborating with Development programmers and assisting with website coding and customization- Creating and delivering qualified opportunities to Operations Managers - Overcoming obstacles while training clients on how to update and best manage their websites, digital menus, brand designs, etc- Tracking and Innovating social media presence for clients Show less

• 

  Jump plus+ apple premium reseller

  Mar 2015 - Sept 2016

  Product expert and merchandiser

  - Assisted Customers with Product questions related to Apple Devices- Trained both New and Experienced Users on Device Capabilities and Features - Assisted in Graphic Design and Merchandising for All Store Locations and Social Media- Responsible for Store Merchandising Design and Organization for All Store Locations

• 

  Peak capital investment services

  Aug 2021 - Oct 2021

  Manager data administration

  I was contracted to provide the Financial Representatives of PEAK Investment Services with a comfortable transition from a paper-based business to the digital world of banking. I converted documents to digital files and create databases of confidential client information and forms. I was responsible for file and document storage as well as document quality assurance and compliance. I fully digitized back office business processes resulting in improved availability and analytics of data.