Deep Enrich
JK Hooi
293 followers
Petaling Jaya, Selangor, Malaysia
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About me
Senior Regional Technical Product Specialist
Education
Liverpool John Moores University
2004 - 2004Bachelor's Degree Electronics & Control Systems Engineering Grade B/2nd Class Upper
Experience
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Fuji Xerox Asia Pacific (Malaysia Ops) Pte Ltd
Jul 2005 - Sept 2013Technical Specialist
Apr 2011 - Sept 2013Engineer, Customer Service Lead
Oct 2008 - Mar 2011Customer System Support Engineer
Jul 2005 - Sept 2008
GE Healthcare
Sept 2013 - Jan 2016Field Service Engineer
Fuji Xerox
Jan 2016 - nowRegional Technical Product Specialist
Licenses & Certifications
- View certificate
Transitioning from Manager to Leader
LinkedInSept 2020
- View certificate
Writing Customer Service Emails
LinkedInNov 2018 - View certificate
Communicating with Confidence
LinkedInJun 2018 - View certificate
Executive Decision-Making
LinkedInJul 2020 - View certificate
Igniting Emotional Engagement
LinkedInJul 2020 - View certificate
Online Marketing Foundations
LinkedInJul 2020 - View certificate
Leading with Emotional Intelligence (2013)
LinkedInJul 2020 - View certificate
Customer Service Foundations
LinkedInSept 2020 - View certificate
Coaching Employees through Difficult Situations
LinkedInJan 2019 - View certificate
Measuring Business Performance
LinkedInJul 2020 - View certificate
Leading Yourself
LinkedInJan 2019 - View certificate
Anger Management
LinkedInJan 2019 - View certificate
Becoming Indistractable
LinkedInJan 2019 - View certificate
Practicing Fairness as a Manager
LinkedInJan 2019 - View certificate
Cultivating Mental Agility
LinkedInNov 2018 - View certificate
Decision-Making Strategies
LinkedInNov 2018 - View certificate
Product Management: Building a Product Strategy
LinkedInJul 2020 - View certificate
Leading Effectively
LinkedInNov 2018 - View certificate
Leadership Foundations
LinkedInNov 2018 - View certificate
Creating a Business Plan
LinkedInJun 2018 - View certificate
Coaching and Developing Employees
LinkedInJun 2018 - View certificate
Creating a Positive Customer Experience
LinkedInJun 2018 - View certificate
Setting Team and Employee Goals
LinkedInJun 2018 - View certificate
Customer Service Foundations (2014)
LinkedInJun 2018 - View certificate
Performance Review Foundations
LinkedInJun 2018 - View certificate
Working with Upset Customers
LinkedInJun 2018 - View certificate
Communicating with Diplomacy and Tact
LinkedInJan 2019 - View certificate
Building High-Performance Teams
LinkedInJan 2019 - View certificate
Learning Data Analytics
LinkedInJan 2019 - View certificate
Coaching Skills for Leaders and Managers
LinkedInJan 2019 - View certificate
Working with Difficult People
LinkedInJan 2019 - View certificate
Making Decisions
LinkedInJul 2020 - View certificate
Motivating and Engaging Employees
LinkedInJan 2019 - View certificate
Influencing Others
LinkedInJan 2019 - View certificate
Managing Meetings
LinkedInJan 2019 - View certificate
Developing Executive Presence
LinkedInJan 2019 - View certificate
Operational Excellence Foundations
LinkedInJan 2019 - View certificate
The Six Biases of Decision-Making
LinkedInJul 2020 - View certificate
Leading without Formal Authority
LinkedInJan 2019 - View certificate
5 Ways to Control Your Time
LinkedInJan 2019 - View certificate
Boosting Your Team's Productivity
LinkedInJan 2019 - View certificate
Learning to Write Marketing Copy
LinkedInJan 2019 - View certificate
Learning to Say No
LinkedInJan 2019 - View certificate
Conflict Resolution Foundations
LinkedInJan 2019 - View certificate
Effective Listening
LinkedInJan 2019 - View certificate
Six Sigma: Green Belt
LinkedInJan 2019 - View certificate
Building Trust
LinkedInJun 2018
Honors & Awards
- Awarded to JK HooiCompany Appreciation Award in Recognition of Outstanding Performance for FY2011 President of Fuji Xerox Asia Pacific (Malaysia Operations) Pte Ltd Apr 2012
- Awarded to JK HooiCompany Most Outstanding Employee for FY2011 President of Fuji Xerox Asia Pacific (Malaysia Operations) Pte Ltd Apr 2012
- Awarded to JK HooiDepartmental Appreciation Award in Recognition of Outstanding Performance for FY2010 General Manager, Customer Service of Fuji Xerox Asia Pacific (Malaysia Operations) Pte Ltd Apr 2011
- Awarded to JK HooiCompany Appreciation Award in Recognition of Outstanding Performance for FY2009 President of Fuji Xerox Asia Pacific (Malaysia Operations) Pte Ltd Apr 2010
- Awarded to JK HooiCompany Appreciation Award in Recognition of Outstanding Performance for FY2007 President of Fuji Xerox Asia Pacific (Malaysia Operations) Pte Ltd Apr 2008
- Awarded to JK HooiFuji Xerox Communication Contest 2007 - Champion General Manager, Customer Service of Fuji Xerox Asia Pacific (Malaysia Operations) Pte Ltd Dec 2007
- Awarded to JK HooiDepartmental Appreciation Award in Recognition of Outstanding Performance FY2006 General Manager, Customer Service of Fuji Xerox Asia Pacific (Malaysia Operations) Pte Ltd Apr 2007
- Awarded to JK HooiFuji Xerox Nationwide Technical Skills Contest 2006 - Champion General Manager, Customer Service of Fuji Xerox Asia Pacific (Malaysia Operations) Pte Ltd Dec 2006
- Awarded to JK HooiDepartmental Appreciation Award in Recognition of Outstanding Performance FY2005 General Manager, Customer Service of Fuji Xerox Asia Pacific (Malaysia Operations) Pte Ltd Apr 2006
Languages
- enEnglish
- baBahasa malaysia
- chChinese
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