Elias Bitare

Experience

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  Rotana

  Jul 2004 - Jun 2010

  Head waiter

  • Reports to the Assistant Banquet Operations Manager.• Monitors service standards through direct association with guests, communicates feedbacks to the department to plan for improvement schemes. • Arranges the set up in the Banquet for the different period of the day. • Handles in-House and the outside catering functions.

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  Accor Hotels

  Apr 2010 - Nov 2010

  Assistant Banquet and sales Manager

  Member, pre-opening Management CommitteeReports Directly to the Banquet and sales Operations Manager.Over-all in charge of implementing set standards for Banquet Operations.Directly involved with training of associates.Controls and analyses on an ongoing basis the following:Develops strategies to meet annual sales goalsGuest satisfactionMerchandising and marketingOperating costsResponsible for bookings, confirmations, billings, generating proposals and contracts. Show less

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  Taj Hotels Resorts and Palaces

  Nov 2010 - Aug 2012

  Outlets Manager

  Reports directly to the f&B manager.In charge of F&B Outlet operations.Handles the entire F&B team of associates (Chefs, Captains, Waiters & Stewards) Cost management- Introduced innovative systems and procedures to lower down food & beverage expenses. Attending to Guest suggestions, comments and complaints and rectifying the same ensuring quality customer service and satisfaction. Planning and Executing Promotional Strategies.The contents of menu and bar tariffs in respect of market positioning strategy, product availability, customer demand, employees’ ability and expected financial performance. Show less

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  Mövenpick Hotels & Resorts

  Sept 2012 - Dec 2016

  Assistant F & B Manager I/C of F & B department

  Responsible for supervising the restaurants, room service,banquet and bar team in a rotational basis as well as for ensuring that guest receive fast, friendly and efficient food and beverage service during their stay.

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  Sheraton Hotels & Resorts

  Dec 2016 - Jan 2023

  Food and Beverage Manager
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  Fen Cafe and Restaurants

  Jan 2023 - now

  Operations Manager