
Will Tran
Lifeguard

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About me
Business Analyst
Education

University of Houston
2013 - 2017Bachelor of Business Administration (B.B.A.), Marketing, Magna Cum Laude, 3.8 Logistics, Materials, and Supply Chain ManagementActivities and Societies: VP Public Relations, Director of Operations, Asian Business Student Association
Experience

Life Time - Healthy Way of Life
May 2011 - Aug 2011LifeguardCPR & American Red Cross Certified LifeguardEnsure safety for 100+ patrons daily, including children and disabled, across entire aquatics facilities

J.Crew
Apr 2013 - Aug 2013Sales AssociatePerformed consultative sales with 30-50 customers daily to reach and surpass sales goalsOperated POS system to process thousands of dollars in transactions per day

Prosperity Bank
Jun 2013 - Aug 2013IT InternConsulted 20-30 Prosperity Bank employees per day to solve unique technical issuesCollaborated with team of technicians to troubleshoot diverse issues concerning programs such as Citrix, SAP, and Microsoft Office Suite

The Lab Consulting
Mar 2016 - Aug 2016Marketing InternEnhanced sales lead generation by developing tailored collateral packages for sales presentations, while simultaneously executing targeted direct mail and email campaigns.Performed comprehensive market research on Fortune 500 companies and executive profiles, empowering sales managers to strategically target high-potential clients and drive organizational growth.Managed and maintained an extensive client database, ensuring the accuracy and integrity of critical client information for hundreds of accounts. Show less

Smith & Associates
Jan 2018 - Jun 2019Heavy utilization of Microsoft Excel for data analysis and reporting. Explored wide array of supply channels in addition to customer requirements to best determine high-yield trading opportunities.Reports were leveraged to promote cost-saving solutions to multi-billion dollar electronics manufacturers and foster long-term, two-way trading relationships. Tailor top-notch supply chain strategies encompassing shortage sourcing, vendor managed inventory (VMI), consignment, and excess inventory disposition considering each customer's unique opportunities and problem areasIndependently generated sales leads through various tools and methods while executing 70-80 cold calls per day to the world's largest electronics manufacturers
Trading Analyst
May 2018 - Jun 2019International Account Representative
Jan 2018 - May 2018

Motiva Enterprises LLC
Jun 2019 - Sept 2019Fuel Sales & Marketing AnalystConducted various analyses and prepared comprehensive sales activity reports to support the sales team in making informed and strategic decisions.Acted as the focal point for the US Fuels Sales team, actively participating in meetings and forums focused on customer service and acquisition processes.

Au Lac Fountain Valley
Jul 2020 - May 2022ManagerComprehensive coordination of a restaurant front of house (FOH) team with 10+ team members to ensure smooth flowing operations and an outstanding guest experience during lunch and dinner servicesSet and meet ambitious sales goals through targeted marketing & promotional strategies, upselling, and leveraging strong customer relationshipsEnforce and expand upon restaurant policy and procedure to constantly improve guest experience, establish high standards of cleanliness and organization, streamline operations, and adhere to food safety regulationsFormulate smart and fair solutions to resolve conflicts between employees as well as with dissatisfied guestsProduce high performing team members through intelligent hiring and trainingAssist in menu development taking into account the voice of the customer (VOC), pricing and other sound marketing principlesManage restaurant inventory, including disposable goods, fresh produce, and cleaning supplies Show less

Buck Mason
May 2022 - Dec 2023Led flagship store from grand opening, achieving year-over-year growth of 30.3% in net sales through strong customer relations and operational excellence. Employ live store data to derive valuable business insights, focusing on category sales trends, customer affinities, conversion, and average order values among other KPIs. Effectively communicate findings to team members through both verbal and visual means, highlighting pain points and identifying areas of opportunity. Exemplify world class selling and customer service to serve as a coach and role model for team membersConsistently surpassed net sales and KPI goals through exemplary customer relations, consultative sales techniques and deep understanding of product knowledge
Assistant Store Manager
Mar 2023 - Dec 2023Sales Team Lead
Jun 2022 - Mar 2023Sales Associate
May 2022 - Jun 2022

The Lab Consulting
Feb 2024 - Oct 2024Business AnalystCollaborate with cross-functional teams to optimize operational workflows.Conduct data-driven analysis to support business process improvements, leading to enhanced client outcomes.
Licenses & Certifications
- View certificate

Data Analyst Associate
DataCampOct 2023
Honors & Awards
- Awarded to Will TranDean's List C.T. Bauer School of Business 2015-2017
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