Jason Jesus, CHHE

Experience

• 

  Aston Hotels & Resorts

  Oct 1999 - May 2002

  Chief Housekeeper
• 

  Hilton

  May 2002 - Jun 2006

  Assistant Executive Housekeeper
• 

  La Quinta Inns & Suites

  Jun 2006 - Oct 2007

  Executive Housekeeper
• 

  Larkspur Hotels and Restaurants

  Oct 2007 - Aug 2011

  Responsible for the daily operations of two Departments with the hotel. Directly supervises the Staffand ensures department goals and hotel budgets are being met. Professional and in proper attire at alltimes, provides excellent Guest Satisfaction. Knowledgeable in LH policy and procedures, safety,security and emergency procedures. Ensure S.T.E.P. and B.A.S.I.C. training programs are being trainedand implemented at all times. The Housekeeping Manager has overall responsibility for the operation and supervision of the Housekeepingdepartment. This position inspects vacant and occupied suites, schedules work of others, and maintainssupplies and equipment, while ensuring that system standards and consistency are maintained. Providessupervision and direction for all Housekeeping activities of the hotel to ensure the highest levels ofcleanliness and Guest satisfaction are maintained.

  • Operations Manager

    Aug 2010 - Aug 2011

  • Executive Housekeeper

    Oct 2007 - Aug 2010
• 

  Fairfield Inn & Suites by Marriott

  Aug 2011 - Apr 2013

  Responsible for the daily operations of the Front Desk, Housekeeping and Security Department of the hotel. Directly supervises the Staff and ensures department goals and hotel budgets are being met. Provides excellent Guest Satisfaction. Knowledgeable in hotels policy and procedures, safety,security and emergency procedures. Directs the operation of the housekeeping department maintaining the highest standards of cleanliness and ensuring quality service to achieve overall guest satisfaction and maintenance of the hotel assets.

  • Rooms Division Manager

    Feb 2013 - Apr 2013

  • Executive Housekeeper

    Aug 2011 - Feb 2013
• 

  Hilton Worldwide

  Apr 2013 - Dec 2014

  Responsible for the daily operations of the hotel. Directly supervises the Staff and ensures department goals and hotel budgets are being met. Professional and in proper attire at all times, provides excellent Guest Satisfaction. Knowledgeable in Hilton policy and procedures. Responsible for the operation and supervision of the Housekeeping department,schedules work of others, and maintains supplies and equipment, while ensuring that system standards and consistency are maintained. Provides supervision and direction for all Housekeeping activities of the hotel to ensure the highest levels of cleanliness and Guest satisfaction are maintained.

  • Operations Manager

    Jun 2014 - Dec 2014

  • Executive Housekeeper

    Apr 2013 - Jun 2014
• 

  Crowne Plaza® Hotels & Resorts

  Dec 2014 - Dec 2015

  Executive Housekeeper

  Directs the operation of the housekeeping department maintaining the highest standards of cleanliness and ensuring quality service to achieve overall guest satisfaction and maintenance of the hotel assets.

• 

  Dusit Thani Guam Resort

  Dec 2015 - May 2017

  Executive Housekeeper

  Manage the Housekeeping Department, Laundry Department, Flower Arrangement Section, Butler Services to be most effective and profitable unit and to assist other departments to maintain and improve the services provided to the guests and fellow employees. Inspect entire hotel premises to ensure cleanness and satisfactory condition. Maintain proper record and control procedures for lost and found items. Ensure that staffs are trained regularly. Also oversee the department in the absence of the Director of Rooms. Show less

• 

  Hilton

  May 2017 - Oct 2017

  Operations Manager

  Responsible for the effective operational management of the hotel, to achieve and exceed revenue and Guest satisfaction targets.

• 

  Crowne Plaza® Hotels & Resorts

  Oct 2017 - Dec 2021

  Executive Housekeeper

  Directs the operation of the housekeeping department maintaining the highest standards of cleanliness and ensuring quality service to achieve overall guest satisfaction and maintenance of the hotel assets.

• 

  Holiday Inn Express

  Dec 2021 - now

  General Manager

  Responsible for maximizing hotel value by achieving revenue growth, expense control, outstanding product quality, guest service, and employee satisfaction through overall leadership, guidance, and direction of the hotel management team with in the framework of company polices and procedures and brand standards.