
Jordan Mobley
Operations Assistant

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About me
Account Management Rep II - Trainer at Charter Communications | Developing Support Plans for Employee Success
Education

University of North Carolina at Charlotte
2018 - 2018PSYCHOLOGY
North Carolina Agricultural and Technical State University
2016 - 2018
Experience

Optimist Hall
Sept 2020 - Dec 2022Operations AssistantAssisted in the preparation of strategic business plans by analyzing market trends and competitive landscape data. Supported project management efforts by analyzing project performance data and providing detailed progress reports.

Freelance
Sept 2021 - Nov 2023RealtorNegotiated purchase agreements, contracts, and closing documents, ensuring favorable terms for clients while maintaining compliance with legal and regulatory requirements. Participated in industry networking events, real estate conferences, and local community events to develop strong relationships and enhance market knowledge. Coordinated with fellow agents to manage client relationships, ensuring continuous communication and support. Engaged in cross-functional teamwork with the marketing and administrative departments to ensure all promotional materials and transaction documents were accurate and timely. Show less

RE/Max
Aug 2022 - Feb 2023Executive Operations Assistant - ContractPrepared detailed reports and presentations for management, analyzing data to identify areas for improvement and track operational performance via Excel. Provided logistical support for company events, including coordinating travel arrangements and accommodations for staff and guests. Supported financial operations by processing invoices, managing expense reports, and assisting with budget tracking and reconciliation.

Charter Communications / Spectrum
Nov 2023 - nowAccount Management - TrainerTrack and report on the progress of new hires during their training period, providing feedback to supervisors in a collaborative environment. Monitor the implementation of new tactics and processes, gathering feedback and performance metrics to make necessary adjustments. Develop and implement support plans for employee’s day to day issues.
Licenses & Certifications

Real Estate Agent/Broker
North Caroline Real Estate Commission
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