Bradley D. Snyder, LCB

Experience

• 

  Western Illinois University

  Aug 2007 - May 2009

  Resident Assistant

  Resident Assistant-Maintain a positive and educational community of culturally and economically divers students in a building of 800-Responsible for on-call duty coverage and crisis situations-Planned and executed social and educational programs to foster positive student development and hall unity-Interpret, communicate, and enforce University policies and regulations-Perform administrative duties

• 

  Village of Addison

  Jan 2010 - Apr 2010

  Police Intern

  Experience with various sections of the police department including, but not limited to:-Field Services Division - Worked all three shifts-Crime Prevention Unit - Attend D.A.R.E. classes, Police Explorer and Peer Jury meetings-Traffic Safety Unit - Shadow traffic unit on patrol-Criminal Investigations - Shadow detectives during stake outs and investigations-Gang Tactical Unit - Shadow gang detectives during stings and investigations-Records Management - Assisted with filing paperwork and data entry-Communications - Observed Dispatchers while taking 911 calls-Evidence/Property - Shadowed Evidence Technicians with evidence entry Show less

• 

  ABM Security

  May 2010 - Feb 2011

  Security Officer

  -Reported any violations of the law or of the company/client’s regulations-Provided appropriate assistance in an expedient and professional manner-Knowledgeable of location of fire alarms, firefighting equipment and first aid devises-Completed all daily and incident reports to assigned tasks and responsibilities

• 

  Expeditors

  Feb 2011 - now

  Manage all network building activities; operational processes and building maintenance• Oversee Expeditors personnel and service provider activities, including processing/handling of all incoming/outgoing product shipments• Provide support for all downline network stations in capacity of gateway support, execution, and customer service• Maintain, build, and protect relationships with the CFS service provider, airline, ground handler, and trucker representatives to reduce and eliminate conflict• Conduct facility tours and presentations to internal and external stakeholders to demonstrate operational capabilities• Develop and implement process improvements and tools to increase operational efficiency for all products moving through the building• Host weekly performance discussions with the CFS service provider management team and Expeditors’ product managers to drive CFS accountability• Provide directional leadership to the CFS service provider and the Expeditors facility personnel during a global pandemic where onsite staffing was significantly reduced• Support the CFS provider in managing their processes in times of unprecedented increases in volumes and market shifts to mitigate the impact to our customers and Expeditors’ network:o Manage the execution of shipment processing information throughout an extended CFS system outage during peako Escalate to additional resource needs to Expeditors management as needed Show less Ensured accurate and timely data entry into our operating system and client / vendor billing• Coordinated international import shipments with clients to meet customer service standards• Proactively reviewed department process flows to identify opportunities to drive efficiencies• Ensured all customer specific standard operating procedures were followed• Monitored shipment reports to ensure total customer satisfaction• Leaned in to support teams when faced with abrupt staffing fluctuations• Built and maintained strong relationships with vendors, airline handling agents, trucking companies, and internal/external customers Show less As the dedicated air import agent on-site at the CFS facility:o Significantly improved the processing of final mile shipmentso Resolved backlog of final mile inventory discrepancies and developed a process to eliminate the risk for backlog recurrenceo Created scalable processes for all network final mile representatives to leverage for successful shipment handling, exceptional customer service, and efficient billing processes• Drove efficient freight process flows in accordance with Expeditors’ operational procedures• Consistently met and exceeded company and customer KPIs Show less My responsibilities include:-Timely processing of U.S. Customs entries-Proactively providing clients updates on shipment status-Expertly communicating with truckers to set up shipments for standard and expedited delivery-Analyzing current processes to develop more efficient methods -Communicating with Customs to resolve entry issues -Developing parts databases for clients to transition business effectively-Maintaining and creating standard operating procedures for clients for internal processes-Communicating with other forwarders to ensure accurate information is submitted on each Customs entry-Providing compliant information to clients to assist in advising them of continually changing Customs regulations-Fostering a healthy team-work based environment with open communication Show less

  • Manager, Regional Import Gateway

    May 2024 - now

  • Operations Manager Regional Import Gateway

    Feb 2022 - May 2024

  • Warehouse Supervisor - Air Import

    Jun 2019 - Apr 2022

  • Lead Agent - Air Import

    Jul 2017 - Jun 2019

  • Air Import Agent - Final Mile Representative

    Dec 2014 - Jul 2017

  • Entry Writer

    Feb 2011 - Dec 2014