
Benjamin Hoppe
Bag Room & Caddie

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About me
UX Designer and Consultant
Education

IH - Lisbon
2010 - 2010CELTA Certification of English Language Teaching to Adults PassActivities and Societies: I recieved a CELTA language teaching certification. Certification of Language Teaching to Adults. CELTA Certification.

University of Wisconsin-Milwaukee
2006 - 2009Sociology Spanish, Urban SociologyActivities and Societies: Ultimate team I completed a degree in Sociology with a focus on urban sociology.

Universitat de les Illes Balears
2009 - 2009Bachelor's degree Hospitality Administration/ManagementI studied tourism and hospitality, Spanish and Portuguese.

Luther College
2006 - 2007BA SociologyActivities and Societies: Ultimate, Ultimate Frisbee

Madison Area Technical College
2020 - 2023Associate of Arts - AA Web Page, Digital/Multimedia and Information Resources DesignClasses in the following: HTML/ CSSAdvanced CSSIntro to JSAdvanced JSJS FrameworksIntro to databasesUI/UX designAgile PracticesIntro, Intermediate, Advanced ExcelIntro to WordIntro to PowerPointIntro to OutlookInternship
Experience

Maple Bluff Country Club
Jul 2001 - Oct 2005Bag Room & CaddieLearned the inns and outs of an upscale country club while cleaning, storing, and memorizing members' golf bags, cars, faces and personal preferences. Primary job was simply to keep the members happy, but was also responsible for all closing and opening duties (including setting the alarm) and taking care of and cleaning golf carts.

Gamboa Rainforest Resort Managerial Trainee
Jan 2007 - Jun 2007Managerial TraineeUnderwent a training program to learn about the operations of the resort while teaching practical English to the employees. Spent time in almost every department of the resort and worked alongside tour guides, bartenders, receptionists, guest relations staff and more all while living on the resort premises in the Panamanian tropical paradise.

Milwaukee Christian Center
Feb 2008 - May 2008Sociological ResearcherAs an intern was responsible to documented perceived vs. actual outcomes of community center programs. Was responsible for survey design as well as implementation to compare the actual outcomes to the perceived ones. With the data collected was able to make recommendations to staff regarding how to improve some of their youth programs.Languages; A Basic User A1 Breakthrough A2 WaystageB Independent User B1 Threshold B2 VantageC Proficient User C1 Effective Operational Proficiency C2 Mastery Show less

Brookfield Suites Hotel and Convention Center
May 2008 - Sept 2008Banquet ServerWorked as a server and occasionally as a bartender for large, formal events. Worked weddings and banquets for up to 700 people. Responsible for place setting, memorizing all food orders, carrying large trays of food and appetizer trays. Required to display a high level of formal language and mannerisms in a very upscale work environment.

Turma de Tejo Language School
Feb 2009 - Nov 2009English TeacherTaught English to students ages 8-17 in addition business professionals. Learned how to manage groups, as well as motivate students in a positive way and make learning fun. Learned how to deal with discipline problems, and maintain a very organized itinerary. Also taught basic Spanish.Gamboa Rainforest Resort Managerial Trainee

University of Wisconsin-Madison
Feb 2010 - Oct 2010Survey InterviewerWork with research grants to access the effectiveness of various government programs throughout Wisconsin and the United States. The information collected is used to increase grant spending, or allocate it in different ways so it can be spent as efficiently as possible.

Cranberry Creek
Aug 2010 - Sept 2012Catering CoordinatorIn charge of preparing and delivering food for a wide variety of events. Catered for business lunches, company meetings, and much more. Consult customers as to which menu options best fit their needs. Worked in the kitchen as well as setting up catering for groups from 20 to 2,000. I worked serving a wide variety of hot and cold foods, preparing buffet lines, box lunches, salads, sandwich trays etc...

Sconz Creative
Mar 2011 - Jun 2013Social Media Consultant & SEO StrategistDevelop effective marketing strategies for businesses. Measure analytics and deliver better SEO, cleaner simpler websites, and cleaner simpler web pages for business.

LeadVia
Sept 2011 - Feb 2012SMO & SEO Sales Representative & SEO CopywriterWas responsible for contacting new clients with Salesforce as well as helping to draw up and implement SEO strategies as well as other affiliate marketing activities.I worked meeting with a variety of businesses to try and get them to sign up for SEO services. In addition I worked on content creating as a copywriter for a variety of sites in the sports betting niche.

Infinity Exteriors Wisconsin
Sept 2012 - Mar 2014Executive Personal AssistantI was responsible for teaching Spanish to management at Infinity Exteriors. With my assistance, the management was able to much better manage and engage a Spanish-speaking workforce. By communicating in Spanish management get a more informed, productive workforce.In addition to just working in the office I often work on the roofs to collaborate with management on ways in which workflow can be more efficiently channeled. I also was responsible for the company's Social Media Accounts, and a variety of other sales and production tasks assigned as needed. Show less

All American Roofing & Construction
Feb 2014 - Aug 2014Assistant Production ManagerOversee crews, communicate with clients about all scheduling details. Set up roof loads with crane companies and suppliers, get permits as needed, order all materials for roofs, and run job-cost breakdowns.

Platinum Roofing, Waterproofing & Energy
Aug 2014 - Jun 2015Assistant SuperintendentWorked in the production department and helped to oversee roofing projects, help sales estimators, help execute change orders and more. I worked closely with Foreman & Superintendent to make sure that projects went smoothly, materials get properly job-costed, and verify the work is done properly. I worked as a member of a large commercial roofing company in California. I was required to deal with a wide array of inspectors, safety regulations, and technical installation details.I was also the safety officer for the company with my OSHA 10 and OSHA 30 certifications. I held safety meetings held every other week for all of the roofers as is required by OSHA. I also created and maintained IIPP manuals, and reported any and all injuries using the OSHA log. I was also responsible for communicating directly with clients and suppliers to make sure things went as planned and that all parties involved were satisfied. Whether things went smoothly or not I was the one responsible for finding a solution to all problems that occurred during projects. Show less

Best Contracting Services Inc.
Mar 2015 - Jun 2016RooferDuring this time I worked on the Single ply installation of the San Diego Central Hospital. This was a new construction project for Hensel Phelps.

Roof Construction
Jun 2015 - Dec 2015Apprentice rooferResponsible for all aspects of installation in commercial roofing projects.Experience installing Single Ply, torch down, hot mop, shingles, metal roofing and other types of roofing.

C&I Roofing
Jun 2016 - Jul 2016RooferDuring this time I worked on a hot mop (BUR) project where a large number of HVAC upgrades were being done. This project involved approximately 8 different buildings. I was carrying hot, mopping, doing layout and cutting and installing material. The GC for this job was Balfour Beatty.

Anning-Johnson Company
Jul 2016 - Sept 2016RooferSingle ply installation for a number of buildings at the Westfield UTC Mall. The largest roof on this project was over 600 squares. This was a single ply installation with SecuRock and no insulation.

COURTNEY CONSTRUCTION INC
Sept 2016 - Nov 2016WaterprooferDuring my time here I have been involved in putting up drain board, hanging walls, applying waterstop, and epoxy filled waterproofing tubes. I have also done more traditional "plastic" waterproofing with granule coating. All of these projects are new construction around downtown San Diego.

Platinum Roofing
Nov 2016 - Aug 2017Assistant Service ManagerManaged a crew of roofers doing re-roofs, leak calls, and maintenance on commercial roofs. Worked doing projects on buildings owned by Amazon, Google, Albertsons, Ross, Simple Human and more. Worked in tandem with solar installers on a large number of commercial roofing projects.

Premier Roofing CA Inc.
Nov 2017 - Jul 2018Service ManagerAs the service manager I oversaw 6 full time employees who managed a wide degree of roof repairs, leak calls, and assisted with projects in the production department.Worked extensively with GC's, HOA's, Property Management Companies and other commercial roofing customers in projects of varying sizes and with all roofing types.

LA Solar Group
Aug 2018 - Feb 2019Inside Sales RepresentativeSales of complete solar systems, complete with roofing and battery backup.Bilingual sales rep providing detailed answers to complex energy solutions.
Licenses & Certifications

Fall protection training

Osha 30
OSHA- View certificate

Interaction Design: Interface
LinkedInMar 2023
Languages
- poPortuguese
- spSpanish
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