
Mark Hayford
Customer Service Rep.

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About me
Head of PMO at Templum Inc.
Education

University of Maryland
1984 - 1988BS Finance
Fairleigh Dickinson University
1992 - 1996Master of Business Administration (MBA) Investment Finance
Experience

Prudential Financial
Jan 1988 - Jan 1993Customer Service Rep.
MTR Company
Jan 1993 - Jan 1994Office / Finance Manager
Prudential Investments
Jan 1994 - Jan 1999Director, IT Project ManagementImplemented initial software testing efforts for several financial software systems, including a equities decision-making tool, a security master database and the general ledger package of People-Soft financial. Initiated the use of source control, test environments and a library management system. Created standardized templates and reporting methodologies for project use including test plans, project plans and MS project schedules in accordance with IEEE and CMM standardsIntroduced and managed two new quality assurance teams, at satellite locations, to support Release Estate Operations and Institutional Fund Reporting. Show less

ISE
Jan 1999 - Jan 2012Manage and lead staff of 25 employees in three functional areas; Product Management, Software Quality Management and Technology Member Service (API help desk). Create and maintain tactical plans and team vision. Group lead on complex, global software development initiative between Deutscheborse and ISE. Establish / implement best practices along SDLC. Supported ITIL/ITSM modules and Remedy implementations for issue/incident/change management. Tactical Account Manager for ISE’s largest vendor and primary software supplier. Tactical planning member on ISE’s Technology Steering Committee. Create / lead Management Advisory Committee for implementing corporate priorities. Show less Responsible for ISE's Project Management Office (PMO). Managed technology-based software development projects. Oversaw the UAT and project management of ~10 major platform upgrades. Created from ground-up project management and quality assurance teams to support new Equity offering platform (ISE Stock exchange). Assisted company in meeting legal and regulatory requirements on trading system in preparation for the ISE’s initial public offering.Created Quality Assurance team from ground up including staffing, templates, procedures and a comprehensive set of test case to certify a newly developed Equity Options trading platform (1st all electronic options exchange in the US)! Certifications on all aspects of new trading platform including functional trading rules, FIX & API connections, market & trade data interfaces (OCC, OPRA). Managed SEC and COBIT audits. Show less
Head of Product Management, TMS and Software Quality Management
Jan 2005 - Jan 2012Director, Project Management Office & Software Quality Management
Jan 1999 - Jan 2005

TradingScreen
Jan 2013 - Jan 2014Head of Project Mgmt. OfficeLead Project Management efforts in US and UK. Maintain global corporate roadmap. Coordinate with Product Managers and Sales Management globally to define business priorities for all product lines. Manage software development lifecycle process with R&D Mgmt. Work with sales/clients to gather business requirements. Coordinate with regional sales and senior management to maintain a list of enhancements and facilitate prioritization.

Kroll Bond Rating Agency, Inc.
Jan 2014 - Jan 2017Director of Project Management / Certified Scrum Master
Wilson Elser
Jan 2017 - Jan 2017Sr. Project Manager
AlphaPoint, Corp.
Jan 2018 - Jan 2019Director Project Management.webp)
The Depository Trust & Clearing Corporation (DTCC)
Jan 2019 - Jan 2022Project Manager / Scrum Master
Templum, Inc.
Jan 2022 - nowHead of PMOTemplum provides an institutional-grade alternative asset platform and infrastructure for investing and trading alternative assets.Templum's innovative end-to-end trading technology solution provides global investors greater access to capital and offers the potential for alternative asset liquidity with unprecedented levels of transparency and security to create a new strategic alternative in the private markets.
Licenses & Certifications

Certified Scrum Master
Scrum AllianceDec 2015
SII Executive Development Program - Wharton School
SIFMAMar 2004
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