Naveen Kumar M

Naveen Kumar M

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location of Naveen Kumar MBengaluru, Karnataka, India

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  • Timeline

  • About me

    Manager Global Support Team, Mouser Electronics

  • Education

    • AISECT UNIVERSITY

      -
      Bachelor of Computer Applications
  • Experience

    • Flipkart

      Oct 2011 - Jun 2017

      Responsible for on-boarding the right sellers in Flipkart Marketplace. Played an crucial role in the vendor management and training the regional team in Flipkart Marketplace. Awarded the star performer thrice in six months. I’m truly passionate about my work and always eager to connect with E commerce companies . While I enjoy all aspects of my job, I think my favorite stage of a project is working on seller stage in on-boarding process. As we go through that collaborative process, the ideas start to flow and that’s always the fun part. Show less

      • Team lead -Retail operations

        Nov 2015 - Jun 2017
      • Team lead seller Onboarding

        Apr 2014 - Oct 2015
      • Team Supervisor (SME)

        Jan 2013 - Apr 2014
      • Senior Customer Support Representative

        Apr 2012 - Jan 2013
      • Customer Support Representative

        Oct 2011 - Apr 2012
    • Startek

      Jun 2017 - Sept 2020

      AJIO.com (Reliance E-Commerce)Managing Operations Inbound, Complaints, Escalations and Social Media for Reliance E-Commerce Senior Team lead at AJIO.com (Reliance E-Commerce)Managing Operations Inbound, Complaints, Escalations, and Social Media for Reliance E-Commerce

      • Assistant Manager

        Jan 2020 - Sept 2020
      • Senior Team Lead

        Jun 2017 - Feb 2020
    • Mouser Electronics

      Oct 2020 - now
      • Manager - Global Support Team

        Oct 2022 - now
      • Team Lead - Global Support Team

        Oct 2020 - Sept 2022
  • Licenses & Certifications

    • Certified in CCNA and A+

      NIIT