Themba Sibambo

Themba Sibambo

Help Desk Support Technician

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location of Themba SibamboCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    CCIE EI#68464 | PMP | ITCP (SA) | ITILv4 | Senior Network Engineer at Gijima

  • Education

    • Torque IT

      2012 - 2015
      Cisco Certified Network Professional Information Technology

      Earned CCNP RnS Earned CCNA Collaboration

    • Boston City Campus

      2011 - 2011
      MCITP Information Technology

      Earned Microsoft Certified Information Technology Professional Certification (MCITP)Earned Microsoft Certified Solution Architecture - (MCSA)Earned Microsoft Certified Systems Engineer - (MCSE)

    • PC Training and Business College

      2007 - 2010
      Diploma in IT Computer Systems Networking and Telecommunications

      Earned a Diploma in Information Technology

    • Soshangani High School

      2002 - 2006
      Grade 12 (Matric) Mathematics and Computer Science

      Activities and Societies: Computer Technician, Desktop Support Student Involved in Technology researches

  • Experience

    • TFG (The Foschini Group)

      Dec 2008 - Dec 2010
      Help Desk Support Technician

      • Computer Hardware and software Diagnosis• Computer Technical Support• Tear one Help Desk Support• Operating Technical Point Of Sale• Computer maintenance• Network assistant• Transferring of IBT in & out• Stock capturing• Sales associate

    • PC Training and Business College

      Jan 2011 - Nov 2011
      IT Trainer

      • Plan, Review and Train developed IT Skill course Programs (CompTIA A+, N+ and Cisco Certified Network Associate (CCNA)),• Design and co-ordinate technical activities,• Contribute to development and research of IT Strategies • Develop and advise others

    • EOH

      Jan 2012 - Dec 2012
      Cisco GTAP Network Engineer

      • Network Design, Deployment, Troubleshooting and Maintenance • Support a Cisco Based IP Infrastructure• Administering and Maintaining a Microsoft Windows Server Network Infrastructure,• Network Design (LAN, WAN & WLAN)

    • MiSEC Advisory PTY Ltd

      Dec 2012 - Jan 2018

      MiSEC is an IT Solution & Service Provider, a Premium Select Partner with Cisco System on the Connected Safety and Security Specialization. Deploying Network & Physical Security Solution Across the African Continent.Key Responsibilities:• Client Senior Management Engagement for Technology Solutions and Proposal across the African Continent• Guide and Advice Clients on the latest Technology trends that can aid the business to grow while minimising operational costs• Deploying Cisco Connected Safety and Security Solution in the African Continent including (DRC, Tanzania, Uganda, Kenya, Somalia, Central Africa Republic, Cameroon, South Sudan, Botswana, Senegal, Liberia, Sierra Leone, South Africa amongst other countries)• IP Based Network Design and Deployments (LAN, WLAN, VoIP & WAN)• Securing IP Based Networks by using Cisco Routers and Switches• Plan, Design, Implementing and Troubleshooting Cisco IOS IP routing network (EIGRP, OSPF, RIP, MPLS & BGP)• Plan, Design, Implementing and Troubleshooting Cisco IOS switch network (VLANs, VTP, STP, Ether Channeling, Switch Racking & Stacking, PAg P & LACP configuration, InterVLAN Routing etc)• Plan, Design, Implementing and Troubleshoot a Video Surveillance Solution (Cisco UC, VSOM, VSMS & Gateways)• Installation, Configuration and Troubleshooting a Cisco Based Access Control Systems (CPAM & iCPAM)• Infrastructure Support and Enhancement• Deploying Cisco ASA Firewall Solutions (Site to Site & Remote Access VPN's)• Configuring Cisco UCS Servers for Cisco Collaboration and Video Surveillance Solutions (UCS C220, C240 and C3160)• Configuring Cisco SAN Storage• Network Maintenance, Troubleshooting and Advisory Show less

      • Network Engineer

        Jan 2015 - Jan 2018
      • Infrastructure Engineer

        Dec 2012 - Dec 2014
    • NSC Global

      Feb 2018 - Mar 2023
      AT&T Cisco Network Engineer

      • AT&T Global Clients Operation Companies (OpCo's) Network Design, Planning, Support and Deployment across all regions Asia, Africa, North America, South America, Antarctica, Europe, and Australia.• Client Engagement on technical solution and tailor making of Network Solutions on a Cisco platform• Advise clients on the existing and latest Cisco networking solutions that will aid the business to be efficient and effective from a technology perspective.• Data Centres and Clients Network Designs, Deployments and Network Refresh - Hands on Experience on Working with Cisco ASR 1000 Series Router Models, Cisco 9500, 9400, 9300 and 4500 Core Switches, Cisco ISR 4000 Series Routers, Cisco Switches 3850, 3750, 3650 and 2960. • Cisco 2500 and 5500 Wireless LAN Controller with Cisco 2802 and 3802 WAP. • Cisco ASA Firewalls 2110, 2120, 2140 and 5500 Series.• Clients Networks Remote Support and Deployment on a Cisco Gear through the use of Remote Desktop Manager - Jumpbox Access. • Incident management best practice during critical network condition to meet customer SLA as defined on ISO 20000 & ITIL Principles. • Building and Maintaining Fully Resilient, Redundant and Scalable Networks • Liaise with Project Managers on all the deployment and delivery of projects.• Assess Network efficiencies, then make adjustments and recommendations for improvement to the best interest of the business technology needs while minimizing cost.• Provide advisory knowledge on network architecture and design best practice as per Cisco Validated Design Standards on LAN, WAN & WLAN.• Cisco Technical Solutions - Device BoM recommendation and validation on Network Refresh, Office Move and New Clients On-boarding. Show less

    • Gijima

      Apr 2023 - now
      Senior Network Engineer
  • Licenses & Certifications