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Shailesh Vyas

Shailesh Vyas

Senior Project Manager

Followers of Shailesh Vyas305 followers
location of Shailesh VyasMumbai Metropolitan Region

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  • Timeline

  • About me

    Senior Manager-Information Technology

  • Education

    • Narsee Monjee Institute of Management Studies University, Mumbai

      2003 - 2006
      Master’s Degree Marketing GPA 2.96 out of 4.00

    • Karnatak University

      1979 - 1984
      Bachelor’s Degree Mechanical Engineering First Class with distinction (72%)

  • Experience

    • Atos

      Mar 2001 - Mar 2008
      Senior Project Manager

    • FedEx

      Mar 2008 - Dec 2023

      Create and execute innovative cost effective solutions to deliver outstanding customer experience. Reduce costs through process optimization and reduce waste. Support inorganic growth through mergers and acquisition. Strategy to effectively plan resources leveraging workforce management tools. Lead a team for delivering creative and modular training solutions for improving customer experience using online collaborative tools like Webex/Zoom/Teams. Innovative Customer focused business solutions, Business Applications Management, Enhancements / Development, Support, IT Service management, Drive IT Policies and Procedures, Vendor management, and Compliance management. Lead Mergers and Acquisitions IT-PMO team in the region.

      • Manager - Customer Experience Solutions

        Mar 2008 - Dec 2023

      • Manager - Information Technology

        Mar 2008 - Apr 2019

  • Licenses & Certifications