Singride Frame

Experience

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  Manatee Glens

  Jul 2006 - May 2011

  Substance Abuse Counselor

  Sub-contracted by the US Government to provide solution-focused individual, family, and group therapy to people with substance abuse and legal issues. Managed a caseload of 50 clients through individual therapy sessions and case management referrals • Facilitated daily group therapy sessions, researched latest data on addiction and recovery, managed client behavior and promoted a rich environment for sharing and learning. • Clarified program guidelines to clients, provided education and counsel to clients, identified needs and gave case management referrals when appropriate, reported client progress to legal team during weekly court hearings. Show less

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  FLORIDA MENTOR NETWORK

  Jun 2011 - Jun 2012

  Children's Therapist

  Provided council, support and life skills education to at-risk youth and their caregivers in the foster care system. Built a working alliance and trust with caseload of 30 clients • Developed meaningful therapeutic relationships with traumatized children and coordinated treatment with adoptive families, caregivers and the judicial system. • Provided guidance and mentorship, engaged with active listening and reflection, utilized play, talk and family therapy interventions.

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  Four Corners Direct, Inc.

  Jun 2012 - Mar 2016

  Marketing Professional

  Highly adaptive position in a small web-based retail company; tasks included administrative support, graphic design, website management and call center supervision.• Quickly promoted to Marketing Assistant and Graphic Designer position due to ability to learn new computer software quickly and willingness to take on new tasks.• Increased revenue by creating effective marketing materials, analyzing ROI, reporting sales figures to the CEO and developing excellent customer relationships. Show less

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  Humana

  Apr 2016 - Jun 2017

  Personal Health Coach

  Telephonic health and wellness coach for caseload of 615 chronically ill Medicare recipients. • Increased customer retention in the personal health coaching program and promoted to team Subject Matter Expert by supervisor. Praised for exceptional rapport building skills and positive attitude.• Coordinated treatment planning every 3 months, provided guidance and life skills education, identified high risk situations and provided assessments as needed, provided accurate and timely case notes and completed follow-up as scheduled. Show less

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  CareerSource Suncoast

  Oct 2017 - now

  Provided exceptional customer service to culturally diverse population of job seekers, mainly through workshops, resume remediation, WIOA scholarship information, computer skills training and informal assessments. • Assisted an average of 50 clients daily via phone, email and in-person with questions regarding various government employment programs, resume writing tips, and career planning strategies. • Utilized Employ Florida Marketplace, ATLAS and OSST systems to case manage for WIOA, Wagner Peyser, SNAP and WTP clients.• Created compelling Power Point presentations and facilitated weekly workshops on resume writing, personal branding and networking. Show less

  • Talent Consultant

    Aug 2018 - now

  • Career Coach

    Oct 2017 - now