John Grosshart

Experience

• 

  DST Systems

  Oct 1996 - Dec 2018

  𝗣𝗿𝗼𝗺𝗼𝘁𝗲𝗱 𝘀𝗲𝘃𝗲𝗿𝗮𝗹 𝘁𝗶𝗺𝗲𝘀 𝗳𝗼𝗿 𝗵𝗮𝘃𝗶𝗻𝗴 𝘀𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹𝗹𝘆 𝗺𝗮𝗻𝗮𝗴𝗲𝗱 𝗮𝗺𝗯𝗶𝘁𝗶𝗼𝘂𝘀 𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗱𝗲𝘀𝗽𝗶𝘁𝗲 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗰𝗵𝗮𝗻𝗴𝗲𝘀, 𝗺𝗲𝗿𝗴𝗲𝗿𝘀, 𝗮𝗻𝗱 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻. Took on a multi-faceted technical role to facilitate the development of a wide array of best practices for the DataStage development team, using Agile methodology. Assigned as 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗟𝗲𝗮𝗱 for DST Vision. Tasked to effectively turn around the project beset with an overwhelmed ticket management and underutilized technology resources.Key Achievements during the period 2005 - 2012✔ Served as Project Leader to develop DST System’s newest sales analytics solution aimed at generating new source of revenue streams. During an 18-month effort, I organized the project team, facilitated meetings and activities through the requirements, design, construction, testing, and implementation phases. I managed horizon planning and worked through shifting requirements and schedules with various stakeholders and the project team. Project was implemented on time and was deemed a success. ✔ Upon initial launch, the new application was able to increase user traffic by 35% and generate additional revenues of 20%. The product continues to be part of the company’s portfolio, known to generate a dependable multimillion-dollar revenue stream.✔ For DST’s Vision product, I led the team to revamp ticket management utilizing offshore resources, developed automated processes and data visualization reports, and worked with business stakeholders to utilize the self-service features. Our initiatives’ outcome was as follows: support ticket counts reduced by 60%, offshore staffing reduced our resource costs by 30%; and process improvement initiatives were up by 20%. Show less Lead a technical support team responsible for a suite of both Web and mainframe based products where I met the ongoing needs of our internal and external clients while maintaining a high level of operational efficiency. While serving in this role, I successfully managed increasing demands on the team created by new product development, team mergers brought on by organizational changes, integration of our new offshore associates and the day-to-day needs of a technically diverse team.Other job functions included:• Ensuring day to day operations are running smoothly and client needs are being met• Talent acquisition, retention, performance management, and career growth • Regular upward status reporting• Ongoing review of process improvement and innovation opportunities• Product volume projections and capacity planning• Managing on-call rotation• Serving as business continuity planner for entire department• Technical Subject Matter Expert (SME)• Consultant to our business team on social media and mobile platform initiatives• Budget consultation Show less Worked as development project leader on projects of all shapes and sizes. Managed the development life cycle for projects as small as a few hundred hours spanning a few months to projects exceeding 15 thousand hours spanning 14 months.The projects I lead were comprised of multiple technology platforms. The simplest were purely mainframe-based initiatives while others included mainframe, middleware, and Java based Web front ends. As project leader during this time, I was responsible for managing the project plans and resourcing requirements while ensuring the projects were delivered on time with high quality.I was involved with acquiring contract resources if necessary, meeting with and reporting to all levels of senior management.Projects I delivered as project leader ranged from small new features added to our existing products to an entirely new branded product opening a new revenue stream for the business. Show less

  • Senior Software Engineer

    Oct 2012 - Dec 2018

  • Senior Software Project Leader

    Sept 2005 - Oct 2012

  • Software Project Leader

    Oct 1996 - Sept 2005
• 

  SS&C Technologies

  Dec 2018 - Apr 2021

  Director Software Engineering

  Concurrently served as 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗟𝗲𝗮𝗱 𝗮𝗻𝗱 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿, tasked to lead strategic direction and leadership over project progression, technology stacks, associate performance, career progression, implementation of corporate initiatives and adherence to budget directives. Provided domain expertise on application development within the Amazon Web Services (AWS) and on-premise platforms. Works across various stakeholders to ensure product roadmaps align to business objectives.Key Achievements:✔ Increased Agile UI Development team from 8 to 25 within 4 months to support business growth. Secured executive buy-in and resource allocation, oversaw offshore and onshore recruitment and hiring, established team structure, sprint cadence, product road maps, and reporting mechanisms. ✔ Efforts to ensure that teams progress towards agile maturity resulted in timely completion of thousands of story points, 150% growth in UI functionality, and improved operational efficiencies by 40% while maintaining high satisfaction among internal and external clients. ✔ While the product's client workload increased by a hundred-fold with the scope of deliverables grew by 400%, our team reduced time to deliver by 20% and lower UI development expense by $250K. Proactive negotiations with AWS contacts resulted in lowering UI infrastructure cost by 25%. These accomplishments were met within budget. ✔ ETL Development team was awarded the Tom McDonnel Award for Innovation✔ Led enterprise-wide efforts to make lasting improvements in strategic planning, cross-functional communication, team engagement, and culture change. Show less

• 

  Commerce Bank

  Sept 2021 - now

  PMO Manager