Jeremy Barden

Experience

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  EPIK (English Program in Korea)

  Aug 2013 - Aug 2015

  Native English Teacher

  Prepared and taught elementary school English to 600 students weekly at Nongseo Elementary School in Ulsan, South Korea.Organized seasonal English camps and weekend programs for students.Lead weekly English club.Prepared weekly school television broadcast.Planned, organized, and executed two week-long English camps (two weeks in summer, two in winter), including leading field trips to off-campus locations.

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  Lamar University

  Jun 2016 - Jun 2017

  Senior International Student Services Specialist

  Provided support to 1,600+ international students.Managed front office, including ordering supplies, submitting work orders, and ensuring excellent customer service.Processed paperwork for students applying for OPT, OPT extensions, employment updates, program extensions, transfers, dependent I-20s, reduced course loads, travel endorsements, ect.Updated student records in SEVIS and advised students on maintaining status.Supervised and trained six student assistants.Lead OPT workshops and biannual new student mini-orientations.Designed and implemented new procedures for the improvement of office efficiency. Show less

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  The University of Texas at Austin

  Jul 2017 - Dec 2019

  International Student Advisor

  Provided advisement and services to 5,000+ F-1 and J-1 international students.Processed student requests via SUNAPSIS and SEVIS.Reviewed USCIS forms for employment authorizations and adjustment of status.Presented workshops for students, staff, and faculty on topics such as hiring international students, F-1 visa basics, employment authorizations, and new student orientations.Organized and executed Lunch and Resource Fair for International Student Orientation Day for 1000 international students (including 40+ resource providers).Chair of Staff Development Committee for International Student and Scholar Services department. Show less

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  North Seattle College

  May 2019 - Jun 2020

  Lead International Student Advisor

  Provided immigration advising to students on F-1 visa regulations and benefits.Designed and implemented processes for improving international student services across Seattle College District.Managed North immigration advising team goals, while collaborating with advisors across the District to align campuses in key advising areas.Lead immigration and process improvement meetings for advising team.Ensured that advising team is informed of regulatory updates and best practice guidelines.Ensured the college stays compliant with federal regulations regarding F-1 students.Created training tutorials for student services for campus stakeholders, to ensure understanding of new department and District processes.Coordinated International Transfer Fairs featuring forty university representatives Show less

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  Seattle Colleges

  Jun 2020 - Jul 2021

  Lead Advisor & Systems Specialist

  Managed system configuration, customization, troubleshooting, onboarding activities and general support for all business users of Seattle Colleges District International Programs CRM sunapsis.Developed and maintained systems and processes to support international advising objectives for Seattle Colleges District International Programs.Developed and implemented recommendations to improve workflow through automation, standardization, and elimination of waste.Created e-forms and templates to automate department processes and student services.Designed and coordinated systems training to Seattle Colleges Staff and campus stakeholders.Collaborated with internal stakeholders to ensure the design and functionality of the platform is driving efficient productivity, consistency and value across the organization.Created written and video training tutorials for new processes. Show less

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  Exabeam

  Aug 2021 - now

  Execute systems improvement projects to support operational and learning experience goals.Develop and maintain internal and external resources regarding the Training Team including the instructor-led schedule, policies, catalogs, SharePoint site, and training website.Automate back-office manual tasks using Excel VBA, MS Power Automate and UiPath StudioX.Maintain automated features of Salesforce and LMS, to include auto-generated emails and other automation logic.Develop and maintain policy and process documentation for internal and external stakeholders, and systems admin and process documentation for team.Oversee the development and maintenance of a rolling 90-day schedule of global in-person and online instructor-led courses, including instructor assignments, to meet learner demand and optimize training resources.Report on training completions, historical class fill rates, existing class capacity, and other relevant schedule and operations metrics. Show less

  • Senior Training Operations Manager

    Jul 2024 - now

  • Training Operations Manager

    Jul 2022 - Jul 2024

  • Learning Systems Administrator and Coordinator

    Aug 2021 - Jul 2022