Durgesh Kapoor

Experience

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  CRMNEXT

  Jan 2008 - Jan 2009

  Software Engineer

  Microsoft Technologies: ASP.NET 3.5, ASP.NET 3.0, VB.NET, C#.NET, ASPProgramming Languages: C, C++, C#, VB 6.0 Scripting Languages: Java Script, VB Script, jQueryRDBMS: SQL Server 2008, MySQLXML Related Technologies: XML, XSL, XSLT, XPath, XPointer, SOAP, WSDLOperating Systems: Windows 95/98/2000/NT, XP, UNIX, LinuxDevelopment Tools: VisualStudio.NET 2008, Visual Web Developer 2005, VisualStudio.NET, Dream Weaver Design Tools: UML (Rational Rose), MS VisioApplication Servers: IIS, ApacheVersion Control: Visual SourceSafe, VaultUnderstanding Application requirements and design Researching, designing, implementing and managing software programsTesting and evaluating software programsIdentifying areas for modification in existing programs Writing and implementing efficient code in popular languagesDetermining operational practicalityDeveloping quality assurance proceduresDeploying software tools, processes and metricsEnhancing applications by identifying opportunities for improvementMaintaining and improving existing codebases and peer review code changesLiaising with colleagues to implement technical designsInvestigating and using new technologies where relevant Show less

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  HCL Technologies

  Jan 2009 - Jan 2010

  IT - Business Analyst

  Gathered, analyzed and created all types of requirements documents for over 5 technical solution projects.Estimated initial project costs and resource planning lending to sooner than later project funding approvals.Managed User Acceptance Testing (UAT) planning, documentation, tester training including UAT completion sign-offNegotiate and liaise between business teams, technology teams, and support teamsDeliver cost effective, high performance technology solutionsWorked with users and stakeholders to analyze and validate requirementsManage project through status meetings, weekly reports, identifying risks, and tracking issuesDesigned, developed, and deployed business intelligence applications Show less

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  TechTier IT Solutions Pvt Ltd

  Feb 2010 - Jun 2014

  Sr. Business Analyst/ IT Project Manager

  ¨ Collaborating with stakeholders and project team members to clarify, detail, prioritize and manage business requirements and participation in requirements elicitation workshops¨ Adept at systems analysis, feasibility study, requirements study, designing GUI & database modeling entailing analyzing of information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management.¨ Spearheaded functions pertaining to the analysis, design, development, testing & implementation of various applications on Telecom, Retail, Human Resource, Performance Management system, Work force management system. ¨ Streamlining existing processes to enhance efficiencies while minimizing operational time/costs.¨ Advanced analytical and project management skills, in-depth knowledge of various phases and methodologies of software development including SDLC.¨ Extensive experience in translating complex business needs into clear and concise Business requirements documents (BRD/SRS/FRD).¨ Expertise in coordinating team at Project Management, Task estimation and delegation, Training, GUI Design, performance tuning & resource optimization.¨ Expertise in using leading industry tools like MS Visio, Azure, Balsamiq, MS Excel and MS PowerPoint to develop various project deliverables and Business Process Model and Notation (BPMN), UML diagrams, Use cases diagrams, Flowcharts, Story boarding etc.¨ Experience in conducting Joint Application Development (JAD) sessions with end users to provide for accurate statement of system requirements and a better understanding of common goals.¨ Exceptional ability to build productive relationships with colleagues, clients, and vendors across all functional and technical disciplines.¨ Excellent time management, communications, decision-making, leadership and planning skills with the ability to learn quickly and multi-task in a fast paced environment. Show less

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  General Motors

  Jan 2016 - Jan 2016

  Senior IT Consultant

  Meet with stakeholders to determine requirementsWork with clients to define the scope of a projectPlan timescales and the resources neededClarify a client's system specifications, understand their work practices and the nature of their businessTravel to customer sitesLiaise with staff at all levels of a client organisationDefine software, hardware and network requirementsDetailed analysis of the IT requirements within companies and give independent and objective advice on the use of ITDevelop latest auto industry solutions and implement new systemsHelp clients with change-management activitiesManage project management applications Purchase systems where appropriateDesign, test, install and monitor new systemsPrepare technical documentation and present progress reports to customers Show less

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  Espire Infolabs

  Aug 2016 - Nov 2021

  Senior IT Consultant - Digital Transformation RPA & Low Code Platforms

  - Lead multiple projects for requirement assessment, project documentation; managing project scope; creating schedules; determining priorities; project tasks and milestones.- Assess business process and system inefficiencies; elicit and clearly document business and systems requirements. - Serve as a liaison between stakeholders and IT to assist or gather business requirements needed for system modifications, enhancement and implementations- Identify and create process design by conducting business and systems process analysis; focusing on quality improvement and data management; developing process improvements or re-engineering and recommending elimination; integrating new systems and processes with existing ones.- Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process- Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions and resolving conflicts Show less

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  DB Schenker

  Jan 2021 - now

  IT Product Manager - Low Code and AI - Logistics and Supply Chain Solutions

  - Partner with business sponsors, technology architects and development leads to define product development plans and detailed roadmap - Collaborate with key business stakeholders to determine priority for sprints and back end engineering teams - Work with stakeholders to determine technical feasibility, design optimization, and production issues - Manages product planning and development through day to day collaboration and decision making with a cross functional team including architects, developers, designers and business or subject matter representatives - Translates customer experience into technical requirements and product solutions - Responsible for documentation of requirements, and acceptance criteria per process, provides guidance to others in working team - Performs validation of feature against customer and business goals and acceptance criteria - Defines product performance and effectiveness metrics that measure and benchmark product success- Drives optimization and process improvements between product, design, and development teams - Recommends and plans innovative products and features- Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders- Strong track record of establishing and owning product/program strategies and roadmaps - Ensure the product backlog is well-defined and relevant - Work in Collaboration with geographically distributed teams due to single application is implemented across the globe - Keeping abreast of new technology capabilities in logistics and Supply chain management industry and leverages knowledge in contributing to product solutions Show less