Nikit Savaliya

Experience

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  L&T Technology Services

  May 2017 - Jun 2018

  Associate Engineer
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  Hsbc Electronic Processing India Private Limited

  Aug 2020 - Sept 2022

  Business Analyst

  - Supporting different markets for their Digital Analytics activities as per business requirements- Build reports and dashboards using Business Intelligence tools to communicate findings to stakeholders - Tracking of end to end customer journey on the website for different products in Adobe Analytics and Looker to identify areas to improve customer experience- Combining customer’s clickstream data and back end data to draw insights on the customer’s usage on digital platforms- Developing and presenting learnings from the analyses including actionable insights and recommendations Show less

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  IDFC FIRST Bank

  Sept 2022 - now

  Collection Strategy Manager

  - Strategy manager for Personal Loans and Digital Lending for Debt Management at IDFC FIRST Bank Ltd- Designing and developing effective collections strategies to maximize collection and recovery- Developing strategies for managing Gross Credit Loss (GCL) risk and Net Credit Loss (NCL) for PL- Monitoring and tracking settlements activity and all the related KPIs for entire debt management- Monitoring key performance indicators (KPIs) and metrics related to collections performance and providing regular reports to senior management- Implementing business intelligence tools and techniques to extract insights from data and support strategic decision making within the bank.- Charges collection through Special presentation (Average 10 Crores of monthly collection without any additional cost)Tools: Advanced Excel, SAS Enterprise Guide Show less