Rory Gray

Experience

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  House of Fraser (Diesel)

  Sept 2012 - Nov 2014

  Brand Manager

  Developed and lead the sales team towards a standard of excellence in customer service. Tracked weekly and monthly sales and created extensive analytical reports for the senior management and sales support teams.

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  Burberry

  Nov 2014 - Jan 2015

  Executive Sales Assistant

  Built and serviced a client portfolio through providing an exceptional level of product knowledge, in line with the brands tradition and iconic fashion items.

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  London Borough of Lambeth

  Jan 2015 - now

  Provide tenancy or homeowner related advice, assistance and advocacy to all Lambeth residents through various operational functions (Anti-social behaviour, Nuisance, Boundary disputes, Repairs, Rent, Transfer enquiry, Mutual property exchange, Vulnerable resident support, Tenancy sign up) and investigate in line with policy and procedure. Effectively manage a caseload of service users, through liaising with residents, colleagues and partner agencies to ensure a satisfactory outcome is achieved Show less

  • Lambeth Made Safer Programme Manager

    May 2021 - now

  • Senior Commissioning Officer - Primary Care, Substance Misuse & Homeless Health

    Feb 2019 - May 2021

  • BAME Forum Chair

    Oct 2018 - Feb 2020

  • Business Analyst

    Oct 2017 - Jan 2019

  • Executive Support Officer

    Oct 2016 - Oct 2017

  • Customer Service Assistant

    Jan 2015 - Oct 2016