Manish Sharma

Experience

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  Sopra Steria

  Jul 2011 - May 2016

  Change And Release Manager

  SUMMARY;===========Worked with Steria Outsourcing & Technology (Noida India) within a Client specific Change and Release Management Team. The role entails designing, planning and implementation of releases, ensuring that Entry and Exit Criteria for each stage within a Release Life Cycle are met, ensuring the quality of the Change & Release documentation provided by the developers and application teams meets the standards set by the Client before Client approval is obtained. Using CMMI process to measure the capability and performance of the change process.Along with the above I am responsible for producing MIS reports for the Change and Release Management team and take the lead in managing the Service Govern all aspects of the end to end for Change and Release Management.To communicate and manage expectations of customer during the planning and rollout of new releases and changes..Responsible for the management of the release pipeline, scheduling and prioritizing release. Design, develop and implement detailed release plans. Ensure the release plan and implementation according to the schedule time and availability.Develops an agenda for CAB meetings, decide attendees, Documents minutes of CAB meetings Issues, Decides who is invited to CAB meetings Convenes and chairs CAB meetings.Manages Urgent RFCs through the life cycle Approves and authorizes Urgent RFCs.Approves or rejects applications for Standard Pre- Approved ChangesFull Ownership of Chairing and facilitating the Go/No-Go Meeting.Discuss and managing all the Releases in Release Board meeting.Schedule planning in Release planning meeting.Managing the Implementation of Releases during the Implementation Time / Window.Preparing the Planning and Implementation plan for the various Releases.To own & manage escalations related to any operation failure [Ex: Sev1 Breached or Critical Change Fail]. Show less

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  Bureau Veritas GSSC

  May 2016 - Jan 2017

  Change Manager

  Roles & Responsibilities:- Responsible for Change And Release Management Process Definining• Defining the process for GSSC and getting it initiated with in the organizing• Also responsible in coordinating major changes and releases.• Coordinate, pilot and follow-up the resolution of priority incidents • Accountable for the successful end-to-end planning and delivery of a release• Creating Action Plan for Major Release Projects (Like application upgrades, Migrations, Deployments etc.)• Chairing Go no Go meeting for Major Releases• Creating an Operation plan for a Major Releases• Communicate clearly with all the stakeholders providing frequent and meaningful updates on the releases.• Coordination of external and internal efforts including conference calls, quick touch-base meetings with resolving teams with the goal of resolving production incidents quickly and efficiently• Extracting Reports. Show less

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  Torry Harris Integration Solutions

  Jan 2017 - Mar 2020

  Scrum Master/Release Manager
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  Wipro

  Mar 2020 - May 2021

  Scrum Master
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  Optum

  May 2021 - now

  Scrum Master