Khaled M. Khaled

Experience

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  Holiday Inn

  Jun 2011 - Sept 2011

  Front of House

  • Providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel's vision and values on customer satisfaction.• To deal with guest requests to ensure comfortable and pleasant stay.• Assist in dealing with customer complaints in an effective and courteous manner, Providing or seeking solutions as quickly as possible.

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  Cairo Amman Bank

  Feb 2015 - May 2015

  Customer Service

  1-Processing cheque, cash and direct debit payments and withdrawals.2-Setting up and maintaining customers accounts.3-Dealing with enquiries.4-Promoting and selling financial products and services to customers.5-Using a computerized system to update account details.6-General administration tasks such as maintaining records, opening post and sending letters to customers.

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  Jauan Salem Establishment

  Oct 2015 - Jun 2016

  General Office Clerk

  1-Collect, count, and disburse money, do basic bookkeeping and complete banking transactions.2-Communicate with customers, employee, and other individual to answer questions, disseminate or explain information, take orders and address complaints.3-answer telephones, direct calls and take messages.4-Compile, copy, sort and file records of office activities, business transactions, and other activities.5-Complete and mail bills, contracts, policies, invoices or checks.6-Operate office machine such as photocopier and scanners.7-Compute, record and proof read data and other information such as records or reports.8-Open, sort and route incoming mail and prepare outgoing mail.9-make travel arrangements for office personnel. Show less

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  Progoti Exchange

  Nov 2015 - Jan 2016

  Teller

  1-Balance currency, coin and checks in cash drawers at end of shifts and calculate daily transactions using computers, or adding machines.2-Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.3-Enter customers transactions into computers in order to record transactions and issue computer generated receipts.4-Count currency, coins, and checks received by hand or using currency counting machine in order to prepare them for deposit or shipment to branch banks or the federal reserve bank.5-Identify transaction mistakes when debits and credits do not balance.6-Inform customers about foreign currency regulation, and compute transaction fees for currency exchange. Show less

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  AL Qattarah Exhibition Orgnizers

  Jul 2016 - now

  Sales Manager / Partner

  1-Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.2-Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.3-Implements national sales programs by developing field sales action plans.4-Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.5-Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.6-Calling clinets and send emails for al qattarah Profile7-Make a data base of the companies we are targeting and meeting new Clients8-Prepares asset, liability, and capital account entries by compiling and analyzing account information.9-Documents financial transactions by entering account information.10-Recommends financial actions by analyzing accounting options.11-Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.12-Maintains accounting controls by preparing and recommending policies and procedures.13-Guides accounting clerical staff by coordinating activities and answering questions. Show less