Chioma Ezeokoli

Experience

• 

  Traffic Bar and Restaurant

  Jan 2015 - Apr 2022

  keep track of key performance indicators (KPIs) across different functions, including IT, customer support and finance. monitor compliance with operational policies and the progress of administrative tasks (e.g. managing inventory).Tracked staffing requirements and assisted in hiring of new employees as needed.Guided new hires through orientation and on boarding processes.Trained and Supervised staff of various department to carry out tasks effectively.Reviewed performances of staff and provided feedback and counsel to improve efficiency and effectiveness.Ensured adherence to Safety rules and other legal rules. Show less As a Supervisor, I ensure smooth running of operational Services with aim of understanding customers requirements and providing excellent services. Also ensure a good and conducive work environment for staff and healthy and safe atmosphere for customers. I work with my manager and human resource department to resolve operational problems, improve operations and provide exceptional customer service.Coordinated and Supervised the administrative staffDistributed memos and reports and ensured that everyone was updated on the necessary company's information. Show less

  • Operations/human Resource Assistant

    Aug 2020 - Apr 2022

  • Administrative Assistant

    Jul 2018 - Jul 2020

  • Customer Service Representative

    Jan 2015 - Jun 2018
• 

  Ludakleen Services Limited

  Jun 2022 - Dec 2022

  Human Resources Officer

  Maintained digital records of employees. ~~Assisted the Manager/CEO in policy formulationAssisted in payroll preparation by providing necessary dataHired new employees as neededGuided new hires through orientation and on boarding processes.Provided clerical and administrative support to human Resource department.

• 

  LuxuryPrime

  Dec 2022 - now

  Human Resources Manager