Deep Enrich
Belynda Cuthbert
IT Tech
2000 followers
United Kingdom
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About me
EMEA Operations Manager - Incident Management
Education
The Glen High School
2000 - 2004
Varsity College
2005 - 2006IT Network Engineer Information Technology
Harvard Business School Online
2020 - 2020Management Essentials BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES Certificate
GetSmarter
2016 - 2016Operations Management
Experience
Pink Matter Solutions
May 2006 - Jan 2007IT Tech
Efficient Group Ltd
Feb 2007 - Sept 2007Server Administrator
Sound Stylists
Sept 2007 - Mar 2008Windows Server Administrator
ABOUT IT
Apr 2008 - Sept 2009Network Consultant
NEC Corporation of Japan
Oct 2009 - Dec 2011Server Hardware EngineerCrystal Cube Technologies
Feb 2012 - Oct 2012Senior IT Support EngineerAtomGate (DBN)
Oct 2012 - Jul 2013IT Support Engineer.webp)
Amazon Web Services (AWS)
Aug 2013 - nowEMEA Operations Manager - Incident Detection and Response
Nov 2024 - nowEMEA Operations Manager
Feb 2023 - Oct 2024Mgr - Customer Health
Apr 2022 - Feb 2023Operations Manager - Escalations and (Critical) Event Management
Oct 2018 - Apr 2022Operations Manager (Premium Support)
Jul 2016 - Oct 2018Cloud Support Team Lead
Nov 2015 - Jun 2016Cloud Support Engineer II
Oct 2015 - Nov 2015Cloud Support Engineer
Sept 2014 - Sept 2015Cloud Support Associate
Aug 2013 - Aug 2014
Licenses & Certifications
Administering Office 365 for Small Business Specialist
MicrosoftApr 2013- View certificate
AWS Certified Solutions Architect - Associate
Amazon Web ServicesMar 2016
Languages
- enEnglish
- afAfrikaans
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