Ismail Bafali

Experience

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  Ariab Mining Company _SUDAN

  Dec 2009 - Dec 2018

  Network Manager

  Responsible for :Verify all IT systems and services are available including overnight backup servicescompleted.* Complete and maintain up-to-date IT Service Desk requests and or change requeststo rectify any IT service shortfalls which may include but not limited to network (LAN,WAN including VSAT), server, PCs and or associated IT software Etc.* Ensure an accurate inventory of IT assets is maintained in the IT service desksystems register* Review, priorities and assign all IT service desk items for the day includingcompletion of same to User satisfaction.* Ensuring that all employees are using company computers and not personal equipment.* Working with respective Vendors complete service requests, changes and or participate asrequested in weekly / monthly service meetings.* Reviewing network security ensuring that its 100% safe and data security is notcompromised.* Installing and configuring new equipment.* Ensuring that all users have access to fully functioning printers, faxes, scanners andtelephones including a stock of consumables available. This includes conference facilitiesfor senior management.* Troubleshooting network problems.Network Skills:* Planning & Maintaining Microsoft windows server network infrastructure.* Installing, configuring & administrating XP, Vista, 7, 8, windows server 2003, windows server 2008 r2 & RHCE Linux. * Managing & maintaining windows server Environment.* Planning, Implementing& Maintaining Microsoft windows server Active Directory Infrastructure.* Planning, Implementing& Maintaining Microsoft windows serverNetwork Infrastructure.* Implementing& Maintaining Microsoft exchange Server 2003 & 2010.* Designing Security for Microsoft windows server network.* V-SAT troubleshooting.* Storage Management such as netgear storage.* Knowledge on ERP Pronto XI system administrator.* Network Security firewall NETASQ. Show less

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  Cofftea

  Dec 2018 - Mar 2023

  • ICT Infrastrucure Manager

    Jan 2022 - Mar 2023

  • Information Technology Infrastructure Section Head

    Dec 2018 - Sept 2022
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  Ariab Mining Company

  Dec 2022 - now

  IT Department Manager