Amit Khude

Experience

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  Mphasis

  Mar 2014 - Apr 2015

  Technical Support Engineer

  • Worked on desktop/laptop issues. Adding network and local printer, giving admin rights, pushing software on user’s machine, worked on errors of windows XP/Vista/Win7, Software, Applications. • Worked on AD issues: password reset, checking account status, helping users to place request to gain access to various applications.• Worked on wireless connectivity helping to set up the connection and configuration of the Wireless Card.• Worked on aventail VPN issues. Helping users to download VPN certificates to gain access to corporate network.• Worked on the Peregrine ticketing tool.• follow up with the 3rd level to resolve the issue and maintain the Service level Show less

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  Vodafone Business

  May 2015 - Aug 2016

  Senior Associate

  • Worked as a messaging administrator for Mobile Iron Enterprise solution • Have been part of Level 2 support for Mobile iron.• Handled Incidents and Escalations• Supported iOS on Mobile Iron.• Performed weekly and monthly scheduled tasks.• Continuous follow-up with global support teams for quicker incident resolution.

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  Bajaj Allianz Life Insurance

  Oct 2017 - Aug 2021

  Senior Executive Business Analyst

  worked as Business Analyst with 3+ years of experience in Insurance domain.

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  Harjai Computers

  Aug 2021 - Aug 2023

  Business Analyst

  working as Business Analyst with 4+ years of experience in Insurance domain.

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  Bajaj Allianz Life Insurance

  Sept 2023 - now

  Asistant Manager. Business Analysis