Danette Boysen

Experience

• 

  HEB

  Jan 1985 - Mar 2015

  Progressively advanced, well ahead of contemporaries to positions of increased challenges and responsibilities in support of operations that included:Handpicked by senior management for this corporate-level position and charged with developing and managing construction timelines for all new stores, remodels, and expansions. Contributions included:• Initiated process improvements in operations that included bringing all project management functions in-house – saved over $3.6 million in outside fees. Recruited, hired, and managed a team of 13 that included Project Managers and Project Coordinators. Developed corporate policies and procedures that empowered team members with the resources to ensure meeting project goals.• Completed over 250 projects that included new store construction, remodels, and expansions.• Operations Manager of a warehouse in San Antonio and a warehouse in Houston with over $20 million in inventory of fixtures and equipment. Created End-to-End Fixture and Equipment supply chain and logistics. Worked with warehouse management team to develop processes, standard operating procedures and training programs that ensure ability of the supply chain to meet construction needs and timelines.• Sourced and negotiated prices and terms for fixtures and equipment and coordinated flow of supplies to ensure meeting project timelines.• Reported directly to the Director of Transportation and functioned as a liaison between H-E-B Design, Construction, Procurement, and General Contractors.• Consistently met performance goals and nominated for the company’s prestigious Excellence in Management award. Show less Supervised a team and managed the cross function Business Process and Inventory Management programs for the company’s 300 retail locations. Developed and designed improved workflows, business requirements, standard operating procedures, and Partner procedures for forecasting, replenishment, warehousing, and buying. Contributions included:• Designed and initiated process improvements that:• Reduced dead stock from $8.3 million to $1.2 million.• Implemented Advanced Shipping Notices with 48% of vendors, created an electronic tracking database for management of 103,000 SKUs, and identified products on Warehouse Hold.• Streamlined and tracked Store-to-Warehouse Returns and end-to-end processes for recalls.• Formalized the processing and tracking of product returns.• Functioned as Process Manager for the Warehouse Management System (WMS) conversion • Exceeded performance expectations and nominated for the Excellence in Management award in 2011. Show less Played a key role in the design and management of new business process for seven main Distribution Facilities. Contributions included:• Functioned as Process and Testing Manager for the design and execution of the new software testing process and implementation. Worked with contractor Programming Team to ensure that software met Business Design, Business Requirement, and company SOPs.• Developed the training methodology, created training materials, and ensured timely delivery of the training program. Selected as a member of the implementation team and worked with partners in 19 warehouses.• Designed and managed the process for documenting, tracking, and resolution of software issues.• Recognized as Subject Matter Expert for resolution of software issues and systems operation.• Created and implemented the Freshness Guarantee Program and created systematic Freshness Code Dates and a tracking system for over 250 stores that ensured short-life products were not shipped to stores. Show less Managed a $1 million inventory of security parts and the department budget. Managed a team of 18, performed crime analysis, and coordinated with the local police departments. Contributions included:• Procured and coordinated delivery of equipment for each store. Scheduled vendor install as well as floor cutters and electricians.• Scheduled alarm technicians to install the public view monitors and internal CCTV systems into the electronic surveillance system.• Initiated a process improvement that consolidated the Loss Prevention Department with Electronic Maintenance – reduced labor costs and improved service to the stores. Show less

  • SENIOR MANAGER

    Jan 2012 - Mar 2015

  • SUPPLY CHAIN PROCESS DEVELOPMENT/DESIGN MANAGER

    Jan 2005 - Jan 2012

  • CHANGE THE BUSINESS SUPPLY CHAIN & WAREHOUSE MANAGEMENT SYSTEM LEAD

    Jan 2001 - Jan 2005

  • GIFT CARD MANAGER

    Jan 2000 - Jan 2001

  • FINANCE PROJECT MANAGER

    Jan 1999 - Jan 2000

  • LOSS PREVENTION MANAGER

    Jan 1994 - Jan 1999

  • • GENERAL MERCHANDISE PROCUREMENT DEPARTMENT TEAM MEMBER

    Jan 1986 - Jan 1994

  • • HUMAN RESOURCES STAFFING

    Jan 1985 - Jan 1986
• 

  Whataburger

  Jun 2015 - Apr 2020

  Program Manager, Restaurant Project Services
• 

  USAA

  May 2020 - now

  • Lead Program Manager

    Oct 2023 - now

  • Risk Analyst, Lead

    Jan 2023 - Oct 2023

  • Program/Project Management Lead

    Jun 2021 - Feb 2023

  • Consultant Program/Project Manager Sr.

    May 2020 - Jun 2021