Sandra Morales

Experience

• 

  Instituto Nacional de Antropología e Historia

  Jan 2007 - Oct 2011

  * Design and implementation of training needs assessment for academic and operational staff.* Delivery of preparatory pedagogy courses for course advisors and instructors.*Coordination and implementation of the selection and promotion process for Cultural Heritage Managers. * Coordinate and implement recruitment and selection processes.* Oversee the performance evaluation process for mid-level and senior management staff.* Design and implement training needs assessments and the annual training program.* Develop and promote selection, training, performance evaluation, and skills certification programs. * Implementation of the semi-annual and annual performance evaluation program.* Design, implementation, and dissemination of the annual training program.* Liaison with educational institutions for the certification of managerial competencies.

  • Technical Pedagogical Unit Manager

    Jun 2011 - Oct 2011

  • Career Professional Service Manager

    Feb 2010 - May 2011

  • Department of Performance Evaluation and Training

    Jan 2007 - Jan 2010
• 

  Secretaria de Gobernacion - SESNSP

  Nov 2011 - Jun 2014

  Organizational Development Manager

  • Conduct a review of organizational structures by analyzing information gathered from staff job interviews to thoroughly understand the organization's needs and capabilities.• Creation of detailed job descriptions and profiles that identify the key skills needed for individual and collective success.• Develop operational and administrative procedures to enhance efficiency and consistency across the organization.• Supervise the monitoring of KPIs to measure the performance and effectiveness of the implemented strategies.• Design and successful implementation of organizational development strategies, contributing to continuous improvement. Show less

• 

  Secretaria de Gobernacion - OADPRS

  Jul 2014 - Dec 2018

  Director Organizational Development

  • Identify areas for improvement within the organization, including organizational structures, processes, systems, and company culture. Explore opportunities for growth and development.• Implement changes in organizational structure, introduce new processes or systems, and promote a specific company culture.• Lead the process of surveying job descriptions, profiles, and performance evaluations.• Lead initiatives for the development of the organization's talent through training, thus improving employee performance and satisfaction.• Improving the work environment and creating an environment of trust, as well as optimizing communication systems to foster collaboration and efficiency. Show less

• 

  Human Quality (CEMEX Operaciones México S.A. de C.V.)

  Jul 2019 - Dec 2019

  Training and Development Analyst

  • Identify areas of skill and competency development required by trainees in conjunction with leaders.• Generate and implement the communication strategy to promote awareness of the trainee program.• Create training materials to facilitate trainees' learning.• Design and implement tools to measure the effectiveness of training and development plans, ensuring continuous improvement.

• 

  BICG

  Feb 2020 - Dec 2023

  Transformation and Change Management Consultant

  • Conduct diagnostics to determine the areas of the organization that require transformation.• Design transformation strategies and plans according to the detected needs.• Identify and address resistance to change within the organization by creating strategies to mitigate resistance and promote the adoption of new ways of working.• Design and execute communication and training plans.• Establish success metrics and develop systems to monitor the progress of the transformation.• Coordinate with key stakeholders to ensure successful change implementation. Show less

• 

  AXA México

  Dec 2023 - Feb 2024

  Change Management Specialist

  • Conduct diagnostics to identify risks and areas for improvement that may arise during the change process in technological implementations.• Define the strategy and action plans to develop and implement Change Management initiatives.• Create clear communication strategies (drafting communication materials and scripts for audiovisual materials).• Facilitate training sessions and workshops (content development and materials).• Coordinate with key stakeholders to ensure successful change implementation.• Monitor and evaluate the impact of implemented strategies on organizational culture. Show less

• 

  HD* - Culture | Learning | Comunicación

  Jun 2024 - now

  Commercial Consultant

  • Design customized proposals for training, team building, organizational culture, and change management aligned with client needs.• Develop and define proposal costs, ensuring economic feasibility and market competitiveness.• Provide timely follow-up with clients and submitted proposals, ensuring project continuity and successful closure.• Build, maintain, and strengthen client relationships, fostering trust and developing a psychological contract for sustainable collaboration.